Careers

CSS GROUP

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CAREERS

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Design, create, and implement training programs for new and existing staff.
Develop training materials including manuals, e-learning modules, and presentations.
Lead in-person and virtual training sessions for new hires and ongoing professional development.
Organize workshops, role-playing activities, and seminars to improve staff skills (sales techniques, negotiation, client relationships, etc.).
Oversee the onboarding process for new hires, ensuring they are integrated into the company culture and prepared for success.
Assess the effectiveness of training programs through feedback, testing, and performance metrics.
Work with HR, and Line Managers to ensure training goals align with the company's overall objectives.
Identify gaps in staff performance and recommend improvements to the training curriculum.
Maintain records of training completion, certifications, and performance evaluations.
Report on training outcomes and staff performance to the Management.

At least 3+ years of experience in training or coaching, preferably in Freight Forwarding / Logistics industry.
Excellent communication and interpersonal skills.
Strong presentation and public speaking abilities.
Ability to create training materials and evaluate staff performance.
Willing to travel to offices within UAE (Dubai, Sharjah, Abu Dhabi, Hamriyah & RAK) and must hold a UAE driving license.