CAREERS
Customer Service Executive
- Istanbul, Turkey
- Posted 3 weeks ago
- Active
- Console Shipping Services
Key Responsibilities
- Process and follow up
customers’ export and import shipments efficiently and accurately.
- Serve the customer in
all queries and requirements
- Monitor shipment
according to customer status and track & trace upon delivery.
- Handle full sets of
shipping Documentation timely and accurate until closing of files,
- Ensure the highest
standard of customer service.
- Assisting with
processing price quotes and rate negotiations.
- Working in harmony with
the relevant sales and operations teams, correcting when necessary to
engage in activities,
- Preparing periodic
reports completely and on time.
We are looking for
· Graduated from the bachelor / master degree departments of
universities,
· Minimum 3 years of experience in Customer Service and
Operation in the Logistics Sector
· Good English communication skills (verbal and written) is
a must.
· Good computer skills and knowledge of MS Office programs,
· Should be presentable and have strong verbal and written
skills, which is the ability to represent,
· Analytical thinking, result-oriented and customer-focused
approach for a competitive environment,
· Excellent communication and interpersonal skills with an
aptitude for building strong and long-term client relationships,
· Strong goal-setting, time management, and organizational
skills.
Interested candidates please share your CV’s to careers@cssdubai.com
