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Whilst \u2018Where have all the years gone?\u2019 is sometimes used as a throwaway comment, it is frequently used when the passage of time takes on a delightful meaning. As it is exactly eleven years since the \u2018Chairman\u2019s Message\u2019 was inaugurated in our Lighthouse magazine, I really do wonder where have all the years gone? I am overwhelmed that my message has proved to be a constructive platform which has resulted in timely comments and constructive suggestions from you \u2013 our readers. I am immensely grateful and express my gratitude.\nThe range of topics we have discussed both from within CSS and outside, interacted with major events which have flowed alongside with our development. The growth of CSS has been attributed to the healthy discussions and debates we have been able to have. The Chairman\u2019s Message has been at the forefront highlighting issues and generating responses.
\nAny institution that seeks growth must have an attitude to always communicate positively. That doesn\u2019t mean telling others what you want, it means being a good listener first. American educator, author and business man Dr Stephen Covey said; \u201cMost people do not listen with the intent to understand; they listen with the intent to reply\u201d.
\nTaking on board the implications of this truism results in a company environment where a positive attitude to communication is encouraged. Putting active listening first, enables realistic forward planning where success becomes characteristically assured. Such interaction engenders friendship, loyalty and support which speeds along the passage of time. So, it really is no wonder that, after eleven years of the \u2018Chairman\u2019s Message\u2019, I am happily asking: \u201cWhere have all the years gone?\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"