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Lighthouse

Bi-monthly publication of CSS Group

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Lighthouse
  • Call +971 4 8872333
  • Mail info@cssdubai.com
  • Menu
    • Home
    • About
    • Services
      • Global Freight forwarding
      • Ocean Freight Management
      • Supply Chain Management
      • Land Transportation Management
      • Industrial Packing, Crating & Lashing
      • Air Freight Management
      • Projects Oil & Energy
      • Exhibition Event Logistics
      • Automobile Logistics
      • Art Logistics
      • Non Vessel Operating Common Carrier (NVOCC)
      • Hospitality & Hotel Logistics
      • Multi-modal Operations
      • Container Freight Station (CFS)
      • Yacht & Marine Logistics
      • E-commerce Fulfillment
    • Locations
      • Dubai
      • Abu Dhabi
      • Sharjah
      • Ras Al Khaimah
      • Bahrain
      • Oman
      • Qatar
      • Saudi Arabia
      • India
      • Sri Lanka
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The Art of Relocation

CSS HOMEWARD BOUND BELIEVES IN PERSONALIZATION FOR EVERY MOVE THEY HANDLE

Relocating to a completely new land is a task easier said than done, especially when a family is involved. Moving to a different country and settling into a new life is a period of emotional and physical upheaval that needs to be tackled intelligently tailored with the right help and guidance from a professional Relocation Company like CSS Homeward Bound and the professional services they offer for relocation.

A new lifestyle indicates starting everything from  scratch, especially the Moving costs, visa procedures, health and medical tests, accommodation, getting accustomed to the culture, new home & workplace, new friends, arranging for a driver’s license, setting up telephone and satellite connections, searching for the best school for your child and much more. All this has to be often sorted out with little knowledge about the place.

We are pleased to introduce our company, CSS Homeward Bound, one of the largest and leading professional Removals and Relocations Company in UAE with a worldwide network. We, at CSS Homeward Bound, are committed to cater to our customers’ needs by rendering exceptional services.

Our company is managed by a team of professionals with a proven track record and extensive experience in the business of Relocation. We take the stress out of the moving process by providing a seamless and worry-free experience. We affiliated ourselves to leading associations like IAM, CAM, WCA, ARA to show our commitment to provide high quality services.

We provide our customers with service of the highest caliber.

CSS HWB is pleased to provide Relocation Services to ease the Settling-In and the Repatriation processes. Below is a brief summary of our scope of relocation services provided by CSS HWB:

  1. Dubai, Abu Dhabi etc. City Orientation: A general overview of the city giving an idea what it is to live in Dubai. This orientation will give the transferee an idea about the shopping possibilities (groceries, furniture, clothes and white goods stores), the different housing areas, practical matters in living in Dubai and the UAE as well as a glimpse to the different health care facilities provided.

  2. Accommodation Orientation: This orientation package will give a more in depth understanding of the various living areas Dubai has to offer, giving the transferee the possibility to view properties that have been selected as per their requirements and budget. We also negotiate the terms and conditions of the lease/ sale agreement and arrange for a pre-arrival cleaning.

  3. Settling In Services: This service is a detailed orientation to the city, tailor-made as per the transferee’s specific requirements. It also includes an overview of the different cultural, sports and leisure activities Dubai has to offer and the various clubs one can attend to. The Settling In Service also includes the utilities connections (electricity, water, cable TV, Internet and the telephone) assistance. This On Arrival service package answers the queries the transferee has and acts as a helping hand.

  4. Education Services: This service package is focusing on finding the suitable nursery, kindergarden or a school for the younger expatriates relocating to Dubai. Not only does this package provide the transferee with the relevant information, contact details and locations of the educational institutes, but also fixing appointments with the selected institutes.

  5. Departure Services: On leaving Dubai we arrange to terminate the lease contract, disconnect the utilities (electricity, water, cable TV, Internet and the telephone), returning security deposits to the utilities providers, arranging painters and cleaners as well as arranging for the handover of the property to the owners and collecting refunds.


These above Services are flexible and they can be tailor-made to suit the transferee’s specific requirements.

CSS HOMEWARD BOUND IS ALSO HAPPY TO ASSIST ON THE FOLLOWING REQUIREMENTS:

  • Banking options
  • Beauty and body care providers
  • Gardening & landscaping specialists
  • Handyman and maintenance providers
  • Insurance providers
  • Laundry services
  • Maid services
  • Obtaining an e-gate card
  • Obtaining a driving license
  • Obtaining a liquor license
  • Pet grooming services
  • Pool maintenance and servicing
  • Specialist health care providers
  • Temporary accommodation
  • Veterinary clinics
  • Vehicle rentals


CSS Homeward Bound. The safest passage for your Relocation.

Sales Strategy Meet 2014

CSS GROUP HEADS TO EUROPE THIS TIME FOR THEIR PRESTIGIOUS SALES STRATEGY MEET THIS YEAR.

The Sales Strategy Meet 2014 of CSS Group will be held at the beautiful destination of Paphos in Cyprus.  As part of enhancing the sales programme, every year, the middle & top management of the group company assemble at any of the renowned destinations of the globe for discussing about the past sales and designing new sales programme. Each office and each department will have separate presentations and suggestions regarding the sales enhancement. All suggestions will be finally reviewed by the Top management who approves a consolidated sales programme which will be incorporated into the sale process.

The network partners of CSS Group will also participate on invitation as guests on the last day session and present their programme to CSS Group. Needless to say, that the sales strategy meet programme is one of the most important driving forces that played as a fillip to most of the strategies CSS adopted in the last two decades of their operation out of Middle East & Indian Sub-continent.

The meet will be concluded with a big bash of entertainment programme.

About the destination:

Paphos is a coastal city in the southwest of Cyprus and the capital of Paphos District. In antiquity, two locations were called Paphos: Old Paphos and New Paphos. The currently inhabited city is New Paphos. It lies on the Mediterranean coast, about 50 km (31.07 mi) west of Limassol (the biggest port on the island), which has an A6 highway connection. Paphos International Airport is the country’s second largest airport.

Near Palaepaphos (Old Paphos) at the seaside of Petra tou Romiou is the modern mythical birthplace of Aphrodite, the Greek goddess of love and beauty and the founding myth is interwoven with the goddess at every level, so that Old Paphos became the most famous and important place for worshipping Aphrodite in the ancient world. In Greco-Roman times Paphos was the island’s capital, and it is well known for the remains of the Roman governor’s palace, where extensive, fine mosaics are a major tourist attraction. Paul the Apostle visited the town during the 1st century AD. The town of Paphos is included in the official UNESCO list of cultural and natural treasures of the world’s heritage.

Paphos enjoys a subtropical-Mediterranean climate, with the mildest temperatures on the island.

CSS Homeward Bound Supports Dubai Inter School Cricket

The inter school cricket tournament in Dubai was sponsored by CSS Homeward Bound from the title position. Ten schools, divided in two groups of five each, were contesting for the top prize.

The draw for the Under-16 students’ tournament was held at the Shangrila hotel in Dubai.

Dubai International Academy, GEMS Modern Academy, Our Own High School, English Language School and HH Sheikh Rashid Al Maktoum Pakistani School were drawn in Group A while the Elite English School, Arab Unity School, Indian High School, Delhi Private School (Dubai) and The Winchester School were placed in Group B.

The inter-school cricket tournament has CSS Homeward Bound as the main sponsor. The event is supported by Smart Bag, Petrotech, MyCricket.ae and AreaSqft.com among others.

The Press conference was attended by Walid Bukhatir, Chairman of the Domestic Cricket Development Committee, Mazhar Khan of the Emirates Cricket Board among other dignitaries. CSS Group was represented by Suku Sudhakaran, General Manager CSS Homeward Bound, Syed Zeeshan, General Manager CSS Homeward Bound and G Unnikrishnan, Marketing & Corporate Communications Head for CSS group.

Mahabali Crystal Award Onappookkalam At CSS

FLOWER CARPET MAKING COMPETITION

In a thrilling competition, this year also CSS Abu Dhabi won the Mahabali Crystal Award for the best flower carpet (Pookkalam).

Every year, in connection with Onam celebrations, at CSS Group, a competition is being held among all offices for bagging the best creator of Pookkalam on the main day of Onam, ie; Thiruvonam. Each office engages their best team to making amazingly beautiful designs only with flower and take photographs to be sent to a judging panel comprising of renowned people from art, music & cinema. Here are some snaps from the competition arena.

Beware and Be Aware of Packing of Flexible Tank

(“Flexible tanks” or “Flexitanks” are a kind of storage equipment for liquids such as water, oil, wines etc.) continued …
PART 2
A Shipper in a standard bills of lading is responsible for the “Load, Stow and Count” of his cargo/consignment and hence if the Shipper intends on using a Flexitank to transport his consignment he should discuss with a flexitank operator the most suitable type of flexitank that will be compatible with the product to be shipped. Here the Shipper must also provide vital information detailing of the nature of the product and whether it could ‘solidify’, ‘taint’ or ‘damage’ the container in the event of a leakage, etc.
Though the carrier has a duty to “properly and carefully load, handle, stow, carry and keep, care for and discharge the goods carried” the task of proving the same is a different matter; in the event you are able to prove that the carrier is liable, keep in mind that most carriers have a limitation of liability clause in their respective Bills of lading which will not be sufficient to cover the claimed amount.
Therefore it is upon the Shipper/Freight Forwarder/packers to protect their interest by take pictures of the empty container and at various stages during stuffing. As these photographs can be relied upon, in the event of a claim and to prove that special attention and measures were taken in relation to packing, securing and protecting the Flexitank and consignment within the container. Further it is also essential to insist on adequate Insurance to be obtained for the cargo/consignment
It is far easier for the carrier to tactfully rid themselves of liability by taking a defense that the consignment was inadequately packed. In such instances all valid information that precautions were taken can definitely help to rebut this defense.
In the unfortunate event of leakage or a potential claim the party receiving the consignment must accept delivery under protest and immediately put the carrier and insurer on notice, calling upon them to attend a joint survey. As an added precaution it is also advisable to put the shipper, consignee and all parties involved in the carriage on notice.
As far as possible it is also better to open the container only at the time of the joint survey, in the presence of all concerned parties. Ensure that all the details pertaining to the damage are inspected and recorded before the container is returned.
In most claim cases pertaining to Flexitanks the carriers will also claim all incidental cost in relation to damages, cost for clean up, and other charges caused due to the leakage of the consignment; from the shipper and/or consignee and/or the booking party.
A note of caution to all freight forwarder and Non Vessel Operating Common Carrier (NVOCC), is to bear in mind that even though you may not be involved in the packing or stowing of the consignment, you can be faced with a claim for damage not only from the Shipper and/or Consignee but also from the Carrier. Hence it is always advisable to have an adequate insurance cover for such cases.
Ultimately the claims arising from the use of Flexitanks can be mitigated to a great extent by taking abundant caution and care and by engaging the services of a professional while exporting consignments using Flexible Tanks. It addition it is high time to have a statute to govern all aspects pertaining to Flexitank from the material to be use for manufacturing such tanks, to the packing, stowing, loading requirement, the specification on the load limit and the kind of container, proper labeling, etc, with the ultimate aim of roping in the packers and also holding them liable in case of potential claims.

Sledging is not Just for Children…

When I was a youngster I spent many happy hours, with my friends, building a sledge out of bits of wood. Somehow we managed to fly down slops, in summer sledging over short grass and in winter across firm snow, without breaking our necks! However, in recent years,‘sledging’ has gained greater prominence with cricket aficionados.This term apparently originated in the 60’s when Australian bowler Grahame Corling wasserenadedby some players singing ‘When a man loves a woman’- at that time a hit by USA soul singer Percy Sledge.  It was attempt to taunt Corling so as to distract him from focusing on his play. Since then this practice, of trying to weaken an opponent’s concentration, has taken on the surname of Percy Sledge by being called ‘sledging’. Other sports have methods of distracting a competitor’s attention but the technique in cricket is unique. To understand thisit is necessary to explore cricket’s history. Despite the apparent recent popularity of sledging, the practice of witty banter between players is as old as cricket itself. Therein lies the difference between cricket and other sports. Ever since John McEnroe’s infamous outburst, on the tennis courts in Stockholm in 1984, the nature of goading in sport has risen to a level at which no genuine cricket fan would approve. The reason for this is based in cricket’s past.  The first recorded cricket match took place in Kent, England in 1646. The game quickly became popular with the first ‘laws of cricket’ being established in 1744. The thrust of them focused on “gentlemen” playing the game. Subsequently conduct, on and off the pitch, required that all participants, players and spectators, behaved in an acceptable gentlemanly manner. Honour and integrity were at the forefront of play. A player never argued with the umpire. If you were given out – you walked! Generations of UK schoolboys had it drummed into them that,even if you felt you had been wrongly dismissed, you did not argue with the umpire’s decision. It probably made-up for all the times you should have given out and weren’t! Accordingly gentlemanly conduct ruled supreme. There is now an on-going debate, in the cricketing world, as to what constitutes poor sportsmanship or good humoured banter. Anything which descends to abuse is unacceptable. This is not what sledging is all about as it should never cross the sportsmanship line. Sledging should be kept to humorous, sometimes slightly off the wall remarks and clever verbal attempts in order to distract an opponent.

Sledging has always been a part of cricket as even the legendary W G Grace did it. Grace’s determination to stand his ground would have made Sunil Gavaskar proud. When a ball knocked off one of his bails Grace replaced it and told the umpire that it was the wind which took the bail off. The umpire replied, “Indeed Dr. Grace and let us hope the wind helps you on your journey back to the pavilion”. Grace walked with good humour.

Interestingly it is usually accepted that Indian cricketers, unlike the Aussies who love it, don’tsledge very much.  There is one notable occasion, when the tables were turned and Ravi Shastri sledged Mike Whitney who was the Australian 12th man. Trying to snatch a single run Whitney shouted, “If you leave the crease I’ll break your blinking head”. Shastri quickly retorted, “If you could bat as well as you can talk, you wouldn’t be the blinking 12th man”.  You do, of course, have my permission to assume that the language used was slightly more colourful!

I always prefer and chuckle at the short, sharp retorts. This is why I choose, as a favourite, one from‘Fiery Fred’ Trueman probably the most revered English bowler. As an Australian batsman was walking onto the field, he opened the gate and before he could shut it, Trueman shouted, “Don’t bother shutting it son, you won’t be here long enough”.

Cricket remains a game where many of us still hope our children are taught that it is not winning that counts the most.  Rather it is playing a sportsman-like match which matters more. An extract from a poem by former UK Prime Minister John Major, an ardent cricket enthusiast, sums up this cricketing ethos. It was written as a tribute to England test cricketer, Colin Cowdrey, who was born in Bangalore.

“The mellow sound of bat on ball,
The wherewithal to enthrall,
The master with a Corinthian touch,
To whom victory mattered, but not that much”.

Hopefully, with this in mind, you will agree that sledging should remain as witty banter that enhances the traditions of the cricketing spirit.

Chairman’s Message

Many will know that my family home is in Kerala, Southern India. However you may not know that this time of year holds a very special meaning for me, my family and all fellow Malayalees.  “Onam” is our cultural belief festival where we celebrate the annual homecoming of the mythical King Mahabali. Between 29th August and 10th September, a grateful Kerala presents accolades in memory of this benevolent king who sacrificed everything for his subjects. Beautiful floral displays, colourful clothes, games, dances, sports, music and snake boat races are all bound in unison as families partake in the traditional Onam meal.
Onam’s gentle message of unity, peace and love, is one that brings hope in a world currently filled with tragic news from near and far. I visualise that all cultures have similar legends and that we can unite, to build nobler societies, by relating them to our younger generations. It is the attitude of people which causes problems.  I believe that by adopting an attitude and approach to life, similar to the Onam ethos, we may engender love amongst communities and promote non-violence.
Just as Onam highlights Kerala, in a similar way “Lighthouse” is a stage for C.S.S. and its achievements. This is our family magazine, which is why your views are so relevant.  As we regard all your feedback as meaningful we are pleased to learn that “Lighthouse” is being well received.  I hope that my message, particularly in this edition, emphasises the importance of you being members of our C.S.S. family. Similar to the message of Onam, if we embrace a positive attitude, sincere friendships, honourable trust and a belief in doing our best for others we are bound to happily achieve our aims.  Accordingly I convey to everyone Onam Wishes –

“Onashamsakal”

Expanding with New Facilities

With the freight and logistics sector on an upward rise, given the recent growth the UAE is experiencing, CSS Group is pleased to announce that it is in the preliminary stages of developing a new state of the art office and warehouse facility adjacent to its flagship Container Freight Station in the Jebel Ali Freezone. The new office building will be having a sprawling size of over 15,000 sq. ft. with warehousing facilities of over 30,000 sq. ft. The planned expansion is an evidence of how CSS Group has embraced opportunities of growth by strategically ensuring that their infrastructure is aligned with the constantly evolving economy of the UAE.
Please follow www.cssgroupsite.com for more updates.

308 Tonne Transformer Movement

The team at CSS Projects, Oil & Energy, recently undertook a transformer movement from Derince, Turkey to the Ras Al Khor substation in Dubai. The volume of the cargo was 1000 CBM, and included a 308 tonne power transformer and accessories. Given that the weight of the transformer was greater than the crane gear a special 650 tonne crawler crane had to be arranged at both origin and destination ports to arrange the loading and unloading of the transformer.  As the shipment was time sensitive, the team at CSS had to ensure that there were no delays at any stage of the shipment until the final destination. Once it reached the port of destination, the transformer was discharged onto a 14 axle hydraulic trailer at Jebel Ali port and was then moved to the electric substation for final installation by jacking & skidding method. “This movement is a great example of how the team here at CSS Projects, Oil & Energy is able to handle movements that require multiple special handling methods, especially in the case of time sensitive shipments. The experience the team consists of gives them the confidence to immediately address the situation on hand and provide the client with the most effective solution in the given time frame,” added Raj George Sr. VP, Projects Oil & Energy.

FPS AGM 2014

The FPS Group Annual General Meeting and its week-long programme of associated meeting and events will be held at the Hotel Solverde Spa & Wellness Center, Oporto, Portugal from October 20-25, 2014. This year’s FPS AGM theme is, “New era, new spirit.”

The week long programme begins with Welcome to Oporto Advisory Board meetings, on Monday October 20th followed by an executive summit on Tuesday, October 21st for all full members. This will be followed by a welcome dinner for all those attending the AGM and conference. The AGM itself will take place on Wednesday October 22nd, followed by two days of 1:1 meetings on the 23rd and 24th of October. On Saturday October 25th, there will be an (optional) city tour for all the attendees of the AGM. Representing CSS Dubai is Siby C. Kurian, Sr. General Manager, Sales & Marketing and Dean Landers, General Manager, CSS Kuwait.

“The AGM is an excellent opportunity for all the group members to share and discuss the business growth and strategize for the next year. The annual general meeting is an important occasion in the FPS calendar, which provides the unique chance for its members to participate in business discussions, hear presentations and talks on specific topics by experts and express your views. CSS Group looks forward to attend the FPS AGM in the most scenic Portuguese ambiences and to participate with other members,” added Siby C. Kurian.

A Passionate Move

A similar tale to “Homeward Bound,” a remake of a 1963 film titled “Incredible Journey”, which is  the story of two dogs and a cat who undertake an incredible journey to reunite with their owners, CSS Homeward Bound recently handled the relocation of a Havenese cross (K9) and a male cat from Kathmandu to Senegal.

Weighing 5 and 6kg’s, the pets flew in from Nepal with a stopover in Dubai for two days. Given the sensitive nature of the cargo, CSS Homeward Bound was able to expedite permissions with the Ministry of Environment and DNATA as it requires an inter-terminal transit. CSS Homeward Bound also arranged for the pets to be taken care of by the Dubai Kennels and cattery, as direct flights to Dakar are only every two days from Dubai.

CSS Homeward Bound ensured that all formalities were expedited and taken care of given the sensitive nature of the cargo before they arrived at their final destination on the 27th of June.  “Here at CSS Homeward Bound we treat your personal belongings as one of our own, and this is truly evidence of the care and consideration that the team took especially for this transfer.  This has always been our differentiating factor from other relocation companies in the region and continues to be the cornerstone of our success and loyalty with our customers,” added Suku Sudhakaran, General Manger, CSS Homeward Bound.

CSS Homeward Bound would like to thank the following  organizations for their whole hearted support and cooperation in ensuring that the pets were reunited with their owners in Senegal; Qatar Airways, Emirates Sky Cargo, DNATA, Ministry of Environment and Orient International Relocations.

CSS Attends Dubai Trade Conference

“TRADESHIELD- DUBAI TRADE’S SINGLE WINDOW FOR CARGO INSURANCE SERVICES”

Dubai Trade, the premier cross-border trade facilitator, and Abu Dhabi National Insurance Company (ADNIC), one of the region’s leading providers of insurance solutions for individuals and corporates, recently organized a forum to announce the official launch of Tradeshield for online cargo insurance.

Being a NAFL Member, CSS Group was invited to attend the event titled, “The Importance of Cargo Insurance in Trade and Logistics.” The half-day forum held at the Dubai Marina Hotel and saw industry professionals come together to discuss the key issues and developments in the cargo insurance sector, including recent advances in e-commerce in the region.

Industry expert, David Phillips the President of the National Association of Freight & Logistics, was also a key host and speaker at the forum. David Phillips, President of the National Association of Freight & Logistics, while delivering the forum’s principle presentation, said: “Protecting the business interest during cargo movements is crucial to ensure a successful trade deal for traders and their customers or suppliers. The industry has witnessed a substantial growth in demand on Cargo Insurance services throughout the years. We appreciate Dubai Trade’s initiative in launching the Tradeshield service, which will help many companies in our industry to be more secured and save much of their precious time.”

As one of the leading freight forwarders in the region, CSS Group participated in the conference as part of it’s commitment to keep abreast recent trends in the freight forwarding sector. The new initiative has been embraced by CSS as it helps to further instill consumer confidence in the freight forwarding sector in the region, thus encouraging growth in this key sector.

CSS Group Featured on BBC World News

With all eyes on a possible lifting of sanctions on a resource rich Iran, BBC World News had a special feature on highlighting the opportunities that would be available especially for the freight forwarding and logistics sector in the region. Titled, “Iran attracts investors hoping for trade sanction relaxation,” the BBC World News filmed part of its segment at the CSS Group’s Container Freight Station based in Jebel Ali Freezone. Iran’s nuclear talks have been extended until November, but whilst the negotiations continue, many companies have been re-building business relations with their Iranian counterparts driven by the enormous potential the lifting of the trade restrictions would bring. CSS would like to extend a special thanks to Mark Lobel and Ola Naguib from the BBC for giving them the opportunity to be a part of the ground-breaking series.

He Reem Al Hashimy Makes Presentation To Bie

HER EXCELLENCY REEM AL HASHIMY, MANAGING DIRECTOR OF EXPO 2020 HIGHER COMMITTEE AND MINISTER OF STATE FOR THE UAE, UPDATED THE GENERAL ASSEMBLY OF THE BUREAU OF INTERNATIONAL EXPOSITIONS (BIE) ON THE UAE’S PREPARATIONS FOR HOSTING EXPO 2020, IN PARIS LAST MONTH.

Her Excellency Reem Al Hashimy, Minister of State for the UAE, updated the General Assembly of the Bureau of International Expositions (BIE) on the UAE’s preparations for hosting Expo 2020, in Paris last month. This was the first formal address to the General Assembly made by the Expo 2020 Higher Preparatory Committee since winning the right to host the World’s Fair. “Dubai Expo 2020 will be the platform to continue to execute on our country’s visionary leadership around the need for connectivity and mobility, economic opportunity and sustainable practices as the pillars of today’s interdependent world,” she said, in her speech to the assembly. “The infrastructure and the progressive policies that serve this vision will continue to grow in size and quality to serve the participants and the visitors of Dubai Expo 2020. Our goal to deliver on an Expo with seamless operations will leverage the national efforts to implement a greater vision shaping the next 50 years of our country,” she added. Al Hashimy also pointed out that while Expo2020 was a win for Dubai, the event will also have great impact throughout the MENASA region. “The tremendous support we received in November marked a significant victory, not only for us but for all countries across the Middle East, North Africa and South Asia. Our support base ranged from the countries of the North as well as the South – the East as well as the West.?This recognition furthers our commitment to develop an inclusive platform that allows our partners on this global stage to truly showcase the best they have to offer, and — in that journey — create linkages and partnerships with others,” she said.?The delegation to the BIE was led by HH Sheikh Ahmed Bin Saeed Al Maktoum, President of Department of Civil Aviation, Chairman and Chief Executive of Emirates airline and Group and Chairman of the Expo 2020 Preparatory Higher Committee. “The Dubai Expo 2020 road map is well progressed as we resolutely honour our commitment to create a truly transformative World Expo, that through partnerships and collaboration will seek to foster innovative, inspirational and practical solution-creation for our collective future,” said HH Sheikh Ahmed.

DP World – Most Outstanding Performance 2013

At the end of last year it was with great pride that DP World received the country’s highest business accolade, the prestigious Mohammed Bin Rashid Al Maktoum Business Award for Most Outstanding Performance for 2013.

The award was presented by His Highness Sheikh Maktoum bin Mohammed Bin Rashid Al Maktoum, Deputy Ruler of Dubai, to His Excellency Sultan Ahmed Bin Sulayem, Chairman, DP World.

The UAE has succeeded in becoming a role model of excellence for the world. Clear policies of innovation in all fields have strengthened the UAE’s position as a role model and leader. Based on this the Mohammed Bin Rashid Al Maktoum Business Awards were devised to provide additional support to the private sector and to stimulate outstanding performance across the UAE. The path to economic growth and prosperity requires creativity, innovation and excellence across all sectors.

The Award not only recognises organisations with exceptional performance strategies but also aims to increase the understanding and implementation of business excellence.

DP World has always been guided and inspired by the vision of His Highness; therefore the award serves as a reminder that we are headed in the right direction as a company and as a contributor to the economic development of the region. DP World’s Vision, Mission and Values played a key role in winning the award, which have been created in line with strategic vision for Dubai and the UAE.

Vision

Sustainable value through global growth, service and excellence

Mission

A global approach to a local business environment where excellence, innovation and profitability drive our core business philosophy of exceptional customer service

Our Values

  • Commitment to our people and our customers
  • Profitable global growth
  • Responsible corporate and personal behavior
  • Excellence and innovation


Our Mission of a global approach to a local business environment where excellence, innovation and profitability drive our core business philosophy of exceptional customer service correlates directly with the framework of MRMBA. For this reason, the award carries an extra significance as it is a reflection of our core Vision, Mission and Values.

One of the primary reasons to apply for the award was to measure ourselves against peers in the region. Part of this is to ascertain how we are progressing as a company and in what areas we can improve, to better serve our customers.  Participation in MRMBA allows us to evaluate aspects and functions of our business, which in turn continues to foster new innovations and better ways of serving our customers.

For us, innovation and implementation of new technology is important in the way we serve our customers and offer efficiencies that allow us to be port of choice for the region. Innovations can only come to fruition through collaboration with all our stakeholders at various levels. Recently we have made DP World services accessible on Dubai Trade’s mobile website in order to better increase efficiencies for our customers. The mobile friendly website will allow customers to have access to DP World UAE Region services round the clock at their convenience. It is challenges faced by our stakeholders that breed new innovations and in turn help DP World offer new ways of doing business.

DP World, since its inception has embarked on a journey to innovate and offer services that are in the best interest of the customers and are anchored by Dubai’s true place as a trading hub. Winning the award in 2013 is a great achievement for everyone associated at DP World, but it’s just part of a continuous process in increasing excellence, innovation and profitability that drive our core business philosophy of exceptional customer service. This award inspires us to aim for even higher standards of service thereby keeping us at the forefront of progress.

Courtesy of
DP World UAE Region

Traditional Children’s Games

Dating back to as early as 2600 BC, games have been a universal part of human experience and are present in all cultures. Games play an important role in the development of children and this is true throughout the world. Like everywhere there are traditional games that are specific to this region.

Emirati traditional games can be categorised based on whether the child was born on the coast, in the desert, or in the mountains, and whether they were played by girls, boys or both. However, these games are not specific to just one region, as tribes used to travel from one place to another, in search of work. For example, camel herders used to travel to the coast in summer months to join diving expeditions, and all these movements influenced and spread the children’s games. Some of them are to be found throughout Arabia, or even beyond. A lot of the games can be recognised universally, just with a few slight changes. For example Gabat Mestal is very similar to tag where there is a thief that needs to be caught.

El Karrabi is a game that maybe isn’t as recognisable. El Karrabi, or Fort and Water, is played by either boys or girls facing each other in two lines and while holding one foot behind them, they hop towards each other while trying to push their opponent over.

A lot of the games can include cultural traditions and expressions, traditional craftsmanship, performing arts, and social practices and rituals. These are what make the games unique to this region.

Direct Console Services to Abu Dhabi

UK
The Direct console service will be handled through the port of Southampton in the UK, which will allow CSS to target the entire UK sector with reduced transit time. Hence CSS Abu Dhabi partnered with Locker Freight which is a limited company registered and operated from the UK with nearly 42 years trading experience in worldwide logistics. “With the number of UK citizens now residing in the UAE, and the level of trade that takes place between the UK and UAE this new service is set to grow from strength to strength in the comming months, and we look forward to further strengthening our partnership with CSS Abu Dhabi,” added Chris Goodfellow, Director, Locker Freight.

Locker Freight Limited.
Haleview Road, Huyton,
Liverpool.L36 6DD.
Tel: +44 (0) 151 4808922
Fax: +44 (0) 151 4803744
www.locker-freight.co.uk
ITALY
Known as the luxury capital of Europe, CSS hopes to target the luxury segment of the Italian economy such as designer Jewelry, clothes, accessories, ceramics, marbles, tiles, home appliances and household items like luxuries furnitures with the direct console offering. In order to make this successful CSS Abu Dhabi has partnered with COMBI LINE, a leading Console Service provider. “This will be a unique offering to both customers in the United Arab Emirates and Italy, it will allow faster transit times, and even faster processing, we look forward to working with the team at CSS Abu Dhabi in making this a success,” added Massimo da Vero, LCL Export Manager, Combi Line International S.p.A

Combi Line International S.p.A
Via Fanin, 2-20090 Segrate,
Milan (Italy)
Tel: (+39) 02.213087.1
Fax: (+39) 02.3919.5177
www.combiline.it
ROTTERDAM
Rotterdam was chosen as one of the origin as it allows CSS Abu Dhabi to target inbound volume from many of the European and Scandinavian sectors  like Austria, Belgium, Czech, Denmark, Finland, Hungary, France, Norway, Portugal, Russia, Slovakia, Sweden and Swiss.  For this unique initiative CSS Abu Dhabi has chosen to partner with FPS Rotterdam. For over a decade, FPS Rotterdam and CSS Group have been working with each other because of FPS Rotterdam’s specialization in consolidation services worldwide, weekly and directly to and from Rotterdam. “We are truly looking forward to working closely with CSS Group on this new endeavor, which we believe is an untapped opportunity for our business in this region,” added Saskia de Jong, Director, FPS Rotterdam.

FPS Famous Pacific Shipping B.V.
Rotterdam
Tel:  + 31 10 2831919
Fax:  + 31 10 2831910
www.fpsrtm.com
For further information, Please contact :  
Arun Kuriakose, Sales Executive – NVOCC       Tel: +971 26431717, Fax: +971 26431919, Ext:410      arunk@cssabudhabi.com
www.cssabudhabi.com

CSS Abu Dhabi Provides a Single Window on Pharma Transport Solutions

Pharmaceutical companies around the world rely on us for customized, swift and safe delivery of their high-priority shipments. Due to the delicate nature of the cargo, pharmaceutical companies often look for a single window of operation to handle their requirement from end to end, thus ensuring single accountability and attention to detail from its logistics providers. We ensure the integrity and quality of sensitive, high-value pharmaceutical goods, offer distribution and controlled supply chain management programs.

Individualized Services offered by CSS Abu Dhabi:

  • Consultation with customers to review global transport requirements for their materials, as well as import and export requirements for customs clearance
  • Sourcing and provision of packaging supplies such as insulated shippers, UN certified shippers for all ambient refrigerated and frozen shipments, gel-packs, dry ice and temperature controlled shipping containers and temperature monitors
  • Pre-customs clearance in selected cities.
  • Transfer of Medicine to the cold room upon arrival in Abu Dhabi Airport.
  • Quick delivery order process at Abu Dhabi Airport.
  • All Transport Temperature Controlled – Chilled (+2°C to +8°C) and ambient (+15°C to +25°C) pharmaceuticals.
  • We handle time bound medical equipments.
  • Our own temperature controlled warehouse in Abu Dhabi


“My aim is to reach out into the niche market audience with our new product “Pharma Logistics”, having identified this as a unique sector which has a potential growth opportunity for its business since the healthcare industry is experiencing  a boost in the UAE over the past few years. By having the first mover advantage in this untapped sector, has meant that CSS Abu Dhabi has closely monitored and researched all aspects of Pharma logistics and, given their global expertise in the field of logistics, will be an invaluable asset to the pharmaceutical industry in this field.  With a keen focus on hospitals, medical supplies providers, medical equipment trading and pharmaceutical companies, CSS Pharma Logistics has set the stage to grow exponentially within this existing sector, which will further diverse its vast service portfolio and help to secure the future growth,” said Midhun George who is in charge of  Pharma Logistics.

Touching Life, Beyond Borders

Palliative care is a multidisciplinary approach that focuses on relieving and preventing the suffering of patients. This holistic approach allows the palliative care team to address physical, emotional, spiritual and social concerns that arise with advanced illnesses.

Palliative care also improves quality of life for both the patient and the family. Alpha Palliative Care is the biggest of such charitable chains in India. Since 2005, Alpha has been providing palliative care to tens of thousands of patients in the four districts of central Kerala in South India.

Dubai-based Rashid Centre for the Disabled that provides high-quality, integrated education services and therapies for children with special needs, has grown to become the most successful humanitarian organization in the region. It strives to bring children with special needs to the main stream of society by developing them as much independent as possible. Under the slogan “Touching Life, Beyond Borders”, Alpha Palliative Care joined hands with Rashid Centre for the Disabled to provide patients with relief from the symptoms, pain and stress of serious illnesses.

The two centers jointly organized a meeting of minds at the Dubai World Trade Centre on June 20, 2014 to share the suffering of the sick. Renowned Indian classical dancer and world-famous choreographer Mallika Sarabhai, who is also a social activist and director of the Darpana Academy of Performing Arts, presented a mesmerizing show to make the evening a memorable event.

The enthusiasm and the spirit, with which the children performed, overwhelmed the audience and was evidence of the amazing work of the teams at Rashid Centre for the Disabled and Alpha. It was indeed a proud moment for CSS Group as one of the table sponsors of the event to continually build upon its CSR initiatives within the community and to contribute to support the under privileged that benefit from this organization.

Beware and Be Aware of Packing of Flexible Tank

“Flexible tanks” or “Flexitanks” are a kind of storage equipment for liquids such as water, oil, wines etc. Compared to steel tanks or drums, flexible tanks have many advantages, including lighter weight and being rustproof, foldable, and quicker and easier to set up. With the same capacity, a flexible tank may have just 10% of a steel tank’s weight. The disadvantages of flexible tanks include lower durability and shorter longevity.
In this article we shall focus on Flexitanks being used in the Shipping Industry and the potential issues and claims faced in relation to the same.
Initially Flexitanks were designed on the basis that they would be for multi-trip use but these were soon replaced by single trip Flexitank. Though Flexitanks have been in vogue for over 20 years, their popularity have grown by leaps and bound in the recent past. A Flexitank is a bladder that is designed to fit inside a 20ft general freight container, known to carry products from portable water, and liquids like wine and fruit juices or concentrates to paints, oils, non – hazardous chemicals, latex, etc.
The main issue currently faced is the increase in number of incidents and claims regarding the use of these flexible tanks, which are usually much higher than normal cargo carried by containers.
There are presently no prescribed standards regarding design or construction or packaging requirements or rules for carriage pertaining to use of flexitanks. However, the Container Owners Association (COA) set up a flexitank working group with the inaugural meeting held in Paris on 28 June 2007. The said working group has been instrumental in formulating The Code of Practice for Flexitanks, which has being periodically revised. However, these are only guidelines to be followed and there is no authority to enforce or implement the code.
Discussions by various organisations dealing with the use of Felxitanks reveal that some of the main reasons for claims are due to the excess of the load bearing capacity, unsuitable container, failure to comply with the Transport Safety, improper installation, human factor and manufacturing defects.

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