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Lighthouse

Bi-monthly publication of CSS Group

Lighthouse
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Lighthouse
  • Call +971 4 883 1303
  • Mail info@cssdubai.com
  • Menu
    • Home
    • About
    • Services
      • Global Freight forwarding
      • Ocean Freight Management
      • Supply Chain Management
      • Land Transportation Management
      • Industrial Packing, Crating & Lashing
      • Air Freight Management
      • Projects Oil & Energy
      • Exhibition Event Logistics
      • Automobile Logistics
      • Art Logistics
      • Non Vessel Operating Common Carrier (NVOCC)
      • Hospitality & Hotel Logistics
      • Multi-modal Operations
      • Container Freight Station (CFS)
      • Yacht & Marine Logistics
      • E-commerce Fulfillment
    • Locations
      • Dubai
      • Abu Dhabi
      • Sharjah
      • Ras Al Khaimah
      • Bahrain
      • Oman
      • Qatar
      • Saudi Arabia
      • India
      • Sri Lanka
    • Careers
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      • Customer / Agent
      • Employee – Portal
      • Employee – Dashboard
      • CSS India Login
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  • TRACK & TRACE
  • LIGHTHOUSE

DP World Hosts Conference to Facilitate Trade Along Kazakhstan’s ‘New Silk Way’

CONFERENCE EXPLORES NEW LOGISTICS OPPORTUNITIES FOR TRADE BETWEEN ASIA AND EUROPE

Global marine terminal operator DP World has recently hosted a conference at the Mövenpick Hotel Ibn Battuta Gate – Dubai, aimed at fostering partnerships to facilitate increased trade between Asia and Europe along the “New Silk Way” through Kazakhstan.

The conference was supported by H.E. Askar Mamin, President of Kazakhstan Temir Zholy (KTZ), Kazakhstan’s national railway company, and attendees included KTZ Vice President Kanat Alpysbayev, senior Dubai trade officials and representatives from multinational corporations from the automotive and IT industry, with conference sessions attended by customs, logistics, trade and infrastructure experts. In attendance from CSS Group was Ken Dinnadge, VP Business Development and Amith Horra, Marketing Manager.

The purpose of the conference was to discuss best-practice solutions for increasing trade flows along the “New Silk Way’ – the overland rail transport route that links China, Russia’s Far East and Europe via Kazakhstan. Its aim was to share the developments and new opportunities emerging on Silk routes including the establishment of the Kazakh Chinese gateway Khorgos, which is an influential trading hub for distribution between China and Europe.

DP World Group CEO Mohammed Sharaf welcomed attendees to the conference saying: “With the shift of manufacturing to central and western Chinese cities, far from the traditional sea ports that have taken Chinese made goods around the world, the New Silk Way across Kazakhstan has enormous potential to link China and the west mainly by land, and particularly by rail.” In November 2013, DP World and KTZ signed an agreement that will see DP World provide management advisory services for the development of the Khorgos Special Economic Zone (SEZ) and Inland Container Depot (ICD). DP World will also provide similar services under a separate contract at the Port of Aktau, Kazakhstan’s main cargo and bulk terminal on the Caspian Sea.

“On behalf of the CSS Group, we are pleased to thank DP World for organizing such an informative conference; whereby we were able to gain insights into the strategic development plans of DP World, KTZ and the New Silk Way,” added Ken Dinnadge.

Speakers in the conference included senior management from DP World, Kazakhstan Railway & logistic company, Kazakhstan Customs, Russian UTLC, Chinese Lianyungang Port Group, Hewlett Packard and Toyota Tsusho Corporation. They shared their vision and the details of significant investments being made in the development of silk route and Khorgos SEZ.

Lashing Jobs Awarded

LUXURY CAR LASHING PROJECT SUCCESSFULLY COMPLETED BY CSS HOMEWARD BOUND

CSS Homeward Bound, the relocation and moving arm of CSS Group, was recently awarded the lashing and securing of personal vehicles by a prestigious client within the MENA region. The scope of the project was to collect the vehicles, conduct a damage survey and prepare a report of damages, transportation of the cars by car carriers, stuffing and lashing the cars into containers and handling the export documentation, freight, clearance, door delivery with destuffing.

“The acquisition of such projects is an evidence of the trust that CSS Homeward Bound has built within partners and clients since its inception. Whether commercial or personal cargo, CSS Homeward Bound ensures that no shortcuts are taken to ensure a hassle free delivery of cargo to its clients,” said Suku Sudhakaran, General Manager, CSS Homeward Bound.

In order to ensure that the cars where handled with the utmost care and precision, CSS Homeward Bound used high quality Germanischer Certified lashing material, applications of adequate cushioning were done to protect the wheels and the dunnage that was used was heat treated prior with the assistance of the entire team.

CSS Chennai Moves to New Office

CSS Chennai has moved on to a new office more convenient and easily accessible to all their clients, associates and well wishers. Their new address is as mentioned here. CSS Chennai wishes to thank the entire shipping fraternity for their continuous support and co-operation in the past and expects the same in the future as well.

See You in Majorca

CSS GROUP TO BE REPRESENTED AT THE ANNUAL PORSCHE GOLF CUP WORLD FINAL


Ken Dinnadge, VP Business Development, CSS, won the Porsche owners Golf Cup Dubai recently held at the Emirates Golf Club Course. The tournament saw Dinnadge securing a sought-after spot in one of the five individual categories qualifying for the amateur tournament in the Mediterranean.

The 2014 Porsche Golf Cup Dubai was hosted by Porsche Centre Dubai, Al Nabooda Automobiles LLC, the sole distributor for Porsche in Dubai and the Northern Emirates. All five winners of the individual categories are entitled to participate in the Porsche Golf Cup World Final and will be joined by hundreds of finalists from other qualifying tournaments organized by Porsche Centres around the world. The Porsche Golf Cup World Final will take place later this year in Majorca, Spain and CSS’ own Ken Dinnadge will represent the Handicap player’s category.

He won the overall net men’s (0-18- handicap) tournament with an outstanding net 70 two under par.

CSS Group congratulates him on the victory and wishes him continued success for the Porsche Golf Cup World Final.

Is it “Happy Handshake Day”?

It was a news item about National Handshake Day, being held in various parts of the world on 27th June, which prompted this Kaleidoscope article. No doubt we have all been brought up to be aware of the significanceof our handshakes. However, if like me, you thought handshakes are important then you will probably find it interesting to learn that I am beginning to have reservations. The deeper I researched the concept the more I became convinced that, when it really matters, trying to assess something from a handshake may well be ill-conceived.

The idea of National Handshake Day is to celebrate the most common greeting used between two people. It is believed that handshakes originated, in the western world, more than two thousand years ago. This is because as giving a handshake meant that the participants were holding no weapons, it was seen as a gesture of peace. Today, when meeting or leaving, it is viewed as an expression of goodwill, thanks and maybe congratulations. As with many things, which relate to our body language, expressions and their meaning, the physiologists and behavioural analysers have written an extraordinary amount about what different types of handshakes convey and imply. Many believe that they reveal something about the characters of the hand shaker. Simply put, a firm handshake reflects a confident person whereas a weak handshake a shy personality. But if we have all practised what to do to impress people, when we meet them, doesn’t this defeat the object of believing what different handshakes mean – hence my reservations? A good communicator will know what is expected and similarly will a cunning trickster. So it all really boils down to us understanding what the different handshakes emotionally emanates and try to avoid the ones that put us in a poor light. Here are some tips for a good handshake.

Whatever you do, never offer a handshake without some oral introduction. Extending your hand should be part of your introduction because without any vocal greeting you will appear nervous or somewhat aggressive. A business handshake should be brief just like a “sound bite” so holding on shaking for longer than three seconds or so is a “no-no”, unless you are already good friends with your business associate. Shake from your elbow and not from your shoulder. You do not want to risk jolting the arm of the other person or appear overbearing. In a similar manner do not use a forceful grip, not least because your greeting should be a friendly and respectful gesture and not a show of your physical strength. Bear in mind the “no-no” handshakes, the names of which are self-explanatory:-

Lady Fingers – Sometime in genteel social circles offering your fingers to a lady is deemed courteous but in business circles you are deemed to be equal not a “lady”.

Fish Hand – This is a limp handshake which conveys an impression of someone lacking confidence. You should return the other person’s grip but remember it is not a power struggle even if the other person thinks it is.

Sweaty Hands – Usually another’s sweaty hands mean a sign of nerves but do not embarrass them by immediately wiping your own. Do it discreetly afterwards.

Two Hands – The delight of many politicians who often fail to realise that this show of friendship falls flat when used with people we barely know. In business stick to using one hand unless you really “really” know the person you are greeting as also a very good friend.

When it comes to ending a handshake, remember after 3 – 4 seconds and no more than 2 – 3 pumps, in order to avoid any awkward moments, end your handshake before the oral introductory exchange finishes.

This leaves us with “National Handshake Day”. What can we do to take part, if we wish, on 27th June? Well it is very simple. If you usually arrive at work and greet others with a casual wave or “Hi” then choose the 27th June to be a day when you give them a nice firm handshake instead. Tweeting, blogging and posting things on-line seems to be overlooking the importance of “face to face” meetings and greetings. So go – post some picture of your handshakes! Who knows what response you may generate and no doubt it will all be fun. However as I have started to have reservations about the importance of the interpretation of handshakes, I’ll leave you with these two quotations to consider.

“The most important things in the first few seconds of a meeting are basically, a firm handshake and a smile, good eye contact and really paying attention”. – Pat Schaumann, 1950 onwards, American author “Guide to Successful Destination Management”.

“Experience teaches you that the man who looks you straight in the eye, particularly if he adds a firm handshake, is hiding something”. – Clinton Fadiman, 1904 – 1999, American author, editor, radio and television personality.

If you can work out when each quotation has the greater relevance, I will only need to wish you a “Happy Handshake Day”.

Lucky Winner

As part of our continuous commitment to the freight forwarding fraternity, CSS initiated a thank you scheme over 6 years ago, whereby one lucky name out of the scores of business cards that are dropped into the raffle bowls placed at the Delivery Order Counter will be rewarded with a gift.
The winner selected and rewarded for the months of March-April 2014 was Farook from PNI Logistics who walked away with gift vouchers worth AED 200 from Carrefour, presented by Fida Asghar, Team Manager, NVOCC, CSS Dubai.

Chairman’s Message

The proof of a worthwhile publication is measured by the amount of positive and interactive feedback from its readers. Your overwhelming response to “Lighthouse” has been amazing and has provided an added fillip to the creative team. I express my thanks to you, our readers, for keeping our morale high with your continued patronage.
Morale is an important consideration within any company because all of us are brand ambassadors for our organizations. We all appreciate that strong brands are built, over time, through our employees’ actions. An “in touch” management never forgets this fact, which is why investment in employee engagement programmes is essential. At CSS we value interactive feedback, as a two-way process, where we all may help each other to further our achievements.
I have always believed that relationships cannot be built in a day. It is only personal effort and a commitment to our principles that ensures good relationships are developed. Without associations and connections that are built on mutual respect and understanding, especially in difficult times, companies and organisations will struggle to survive. CSS has always taken a notably firm stand in our efforts to engender trust both inside and outside our industry. By keeping this attitude at the forefront of our minds I am confident that our endeavours will reap greater rewards.
Happy reading….

Projects @ Glance

CSS Group, Projects, Oil & Energy division recently completed the successful transportation of 11 skids from the UAE to Yemen. “As the cargo had to be moved by road to Yemen, it was important to ensure that the cargo was both safe and secure and that no problem occurred whilst transportation. At CSS safety is of the highest importance, and once again we were able to demonstrate delivery of cargo with the highest level of service excellence,” added Raj George, Senior VP, Projects, Oil & Energy, CSS. The low bed trailers carrying the skids were loaded using a 160 ton crane and given the complexity of the operation the low bed trailers were lined up in the loading area for easier handling.

Intermodal South America

With a history of over 20 years, Intermodal South America is the 2nd largest event in the world in Logistics, Cargo Transportation and Foreign Trade.  CSS Group is delighted to be participating in the 20th edition of Intermodal set to take place at São Paulo Brazil, Transamérica Expo Center from April 1-3, 2014.
Siby C. Kurian, Sr. General Manager Sales & Marketing, CSS will be attending the exhibition.
Intermodal is set to display over 600 exhibitors from around the world, presenting new products, the latest equipments and technology innovation and a vast conference programme, providing a unique opportunity and experience for more than 48,000 professionals.
“Intermodal Transport Exhibition is the leading exhibition and conference event for international trade, logistics, transport and cargo handling. By regularly participating in Intermodal it has given CSS a cost-effective investment to generate new business and strengthen its communication and brand strategies. Brand positioning opportunities in Intermodal South America play a great role in maintaining market awareness in an increasingly competitive industry,” added Siby C. Kurian.

C.H. Robinson Visits CSS Group in Dubai

CSS Group, recently hosted Ivo Aris, Director- Europe Global Forwarding and Tom Sweet, Vice President Overseas Development – Global Forwarding of C.H. Robinson at their offices in the United Arab Emirates.  As part of the visit, the guests from C.H. Robinson met the Senior Management of CSS and were given a tour of the CSS offices and facilities in Dubai and Jebel Ali.
“The main objective was to discuss C.H. Robinson’s Middle East strategic focus as well as to explore ways both CHR and CSS Forwarding division can leverage the CHR global network and CSS’s regional platform in the Middle East,” added Ken Dinnadge, VP Business Development.
Commenting on the recent visit to the CSS Offices in the UAE, Ivo Aris, Director- Europe Global Forwarding said, “Our meetings in Dubai inspired us in Europe to step up and put extra efforts into further building our trade lanes with the Middle East.  C.H. Robinson Europe is exploring ways to develop a MENA region strategic focus for our customer requirements.”
ABOUT C.H. ROBINSON:
Founded in 1905, C.H. Robinson is a global provider of multimodal logistics services, fresh produce sourcing, and information services to 45,000 customers through a network of 285 offices and over 11,500 employees around the world. The company also provides access to over 63,000 transportation providers worldwide.
For further information please log onto: www.cssgroupsite.com & www.chrobinson.com
Approved Agents in UAE, BAHRAIN, QATAR, OMAN, KUWAIT, SAUDI ARABIA & IRAQ.

CSS Volunteers at Al Noor Family Fun Day in Dubai

CSS Group has actively participated in various CSR events over the years and has witnessed a positive response from its employees, through their active participation. Continuing the tradition of its CSR program, CSS volunteered for the Al Noor-Samsung Family Fun Fair on Friday February 28th, 2014 that took place at the Al Noor Training Centre for Children with Special Needs premises. It is an exciting community event that has been specially created for a noble cause.

“The Annual Family Fun Fair has become a highly anticipated Annual Event of the year in the Al Noor Calendar. With more than 5,000 people attending, this carnival-like event had games, bouncy castles, hands-on activities, crafts, performers and many other activities for all – children, youth, adults and elders,” added Amith Horra, Marketing Manager CSS. The CSS staff’s involvement included volunteering their time and strength to assist the organizers with various tasks relating to the fun fair ranging from various food counters, game stations and raffle draws.

ABOUT AL NOOR

Al Noor Training Centre for Children with Special Needs opened its doors in Dubai on November 21, 1981, starting with only eight children. The Centre serves children with special needs from different nationalities and can accommodate up to 300 children in their facility. The Centre has been generously donated by His Highness Sheikh Mohammad Bin Rashid Al Maktoum, Vice President and Prime Minister of the U.A.E. and Ruler of Dubai and was made possible through the benefaction of HRH Princess Haya Bint Al Hussein.

CSS Group Gears up for Breakbulk Antwerp 2014

Breakbulk Europe is the largest exhibition & educational forum in the world addressing the needs of traditional breakbulk and project cargo logistics professionals.  Breakbulk also serves as an excellent networking platform for shipping and logistics professionals and has also played host to the formation of agreements and identification of new agents for participating companies.

Since 2009, CSS Group has participated in numerous Breakbulk Exhibitions held around the globe including Singapore, China, North and South America and Europe. Participating in key exhibitions such as Breakbulk, provides CSS Group the platform on which we can showcase the vast majority of the services we offer to potential customers and clients within this booming sector. Exhibitions such as Breakbulk, also serve as an excellent meeting ground for like-minded individuals within the industry to discuss recent trends, network and more importantly create business opportunities within their sector.

“Breakbulk Europe is one of our key exhibitions on our marketing calendar, as it is the ideal venue for CSS to identify potential clients, gain a deeper understanding of international market trends in specialised fields, and more importantly create avenues for new business opportunities within all our sectors,” said T.S. Kaladharan, Chairman, CSS Group.

As part of its contribution to the shipping and logistics industry, Breakbulk Europe also provides educational seminars to its participants that cover key topics which are pertinent to the industry that has an ever changing business landscape due to regulatory rules, advances in technology etc.  In the BreakBulk Europe 2014, participants will learn about the current business challenges & opportunities facing shippers within the traditional breakbulk, heavy-lift and project cargo markets. BreakBulk Europe topics that will be discussed include, Combating the Scourge of Piracy; The Changing Emphasis on European Short Sea Shipping; Ports, Roads & Rail Development in India; New Future for Energy Generation and many more.

The CSS Group – Projects, Oil & Energy division will be in attendance during the Breakbulk, Europe as it is in the field of interest.  Known as a provider of end-to-end solutions in energy trade and project cargo movement, the exhibition is the ideal platform for the division to emphasize its core competencies. Even though still considered as a niche market, the project cargo movement has grown because of the increased demand brought about with the diversity of Projects.

According to Raj George, Senior Vice President, Projects, Oil & Energy, CSS, “Our presence at such exhibitions is vital because of the wide reach Breakbulk exhibitions have globally, and their impact on the industry. Over the years we have seen the exhibition grow from strength to strength, not only in terms of exhibitors and visitors, but also its impact on the sector as a whole.  It is the catalyst for numerous business opportunities for all key players within the sector.” Having carved a name for itself, the Projects, Oil & Energy team at CSS have successfully handled key accounts globally, and proved themselves as the undisputed leader in the area of specialization they have. CSS Group, Projects, Oil & Energy division will be in attendance at Booth No. 302H2, Hall 2 at the Breakbulk Antwerp Expo being held from May 12th-15th, 2014.

Why Breakbulk Europe 2014?
•    Over 5500 participants attended Breakbulk Europe 2013
•    Over 200 international exhibitors and sponsors present
•    Learn from the best in their field at specially designed executive presentations
•    Learn new skills in the educational workshops from industry experts

Please visit us at Booth No. 302H2, Hall 2 & for more details please contact the CSS Group Marketing department on amith@cssdubai.com

Dubai Expo 2020

The Great Exhibition, held in London in 1851, inaugurated World Expos as the hallmark events of a world aspiring to strengthen its connections, celebrate its cultural diversity and marvel at its technological wonders.

Today, World Expos remain a key meeting point for the global community to share innovations and make progress on issues of international importance such as the global economy, sustainable development and improved quality of life for the world’s population.

Every five years, World Expos attract millions of visitors who explore and discover pavilions, exhibitions and cultural events staged by hundreds of participants including nations, international organisations and businesses.

Each World Expo is a catalyst for economic, cultural and social transformation and generates important legacies for the host city and nation. For instance, Shanghai 2010 World Expo helped transform a heavily industrial city-centre area into a thriving cultural and commercial district while also bringing its theme “Better City, Better Life” to the attention of 73 million people.

The next World Expo takes place in Milan, Italy, in 2015. The focus: “Feeding the Planet, Energy for Life”

Italian Premier Enrico Letta on visits to Abu Dhabi and Dubai struck a bundle of agreements with authorities in the United Arab Emirates (UAE) for progress in upcoming world fairs in the two countries, trade, tourism and energy.

Two agreements signed in Dubai concern Universal Expositions Milan Expo 2015 and Dubai Expo 2020 to lower customs barriers between the two countries for the next two world fairs.

In keeping with the effort to use Milan Expo 2015 as a platform for trade and policy promotion, an agreement signed in Abu Dhabi between Gruppo Cremonini Inalca and the UAE sovereign fund Emirates Advanced Investment Group will create an innovative technological platform to import and distribute Italian agrifood products in the Gulf and throughout the Middle East.

The theme of Milan Expo 2015 is ‘’Feeding the planet,” which runs May 1 to October 31 next year, and deals with food security, combating hunger, and promoting environmentally, socially and economically sustainable global food production practices. A fourth agreement deals with city water treatment and environmental protection, opening cooperation in public bids between the two countries.

The next milestone will be building the UAE’s pavilion at the Milan Expo next year.  A working demonstration of the UAE’s Masdar City – an entirely sustainable, clean-energy enclave – will be on show at Milan Expo 2015, where the UAE’s pavilion will be built following sustainability principles such as rainwater recovery, recycled materials and solar panels, demonstrating the relationship between water, food and energy.  Long, winding 12-metre-high sand-textured walls will recreate the region’s sand dunes. A revolving theatre and an oasis are part of the dramatic pavilion planned for the Italian world fair.

Story-telling was a vital ingredient in UAE offerings, said Peter Vine, the Director of the UAE pavilion project in Milan. “The pavilion will celebrate the UAE and tell the story of its remarkable growth. Visitors will also meet Emirati ambassadors who will be the conduit for telling the stories about how the UAE has grown.”

Courtesy ANSAmed & The National

10th Anniversary of GPLN

The GPLN Annual Global Meeting will see GPLN celebrating its 10th anniversary from March 16-18, 2014 on their home turf in Bangkok. The event will be held at the prestigious Landmark Hotel, Bangkok.

Raj George, Senior Vice President, Projects, Oil & Energy, CSS Group, Narayan RT, General Manager CSS Bahrain and Renjith Pillai, Branch Manager, CSS Abu Dhabi will be representing CSS Group during the three day GPLN Annual Global Meeting whereby they will be able to network with various members and discuss various trends and market forecasts within the industry.

“We are looking forward to attending the upcoming GPLN Annual Global Meeting as we are afforded the opportunity to meet a multitude of partner companies to discuss past, current and future business, exchange sales leads and develop a range of business possibilities within the GPLN Network. On behalf of CSS Group we would like to congratulate GPLN on their 10th Anniversary milestone,” added Raj George, Senior Vice President, Projects, Oil & Energy, CSS Group.

About GPLN Annual Meeting: GPLN brings together project cargo experts and independent project logistics specialist companies from around the world, all of whom have an expert focus on project logistics. The Annual Global Meeting will allow members a face-to-face contact with other GPLN partners whereby they will be able to efficiently build professional relationships in the most lasting and cost effective manner.

Commendable Job from CSS Delhi

CSS Delhi has got a success story to mention. The staff and management at CSS Delhi is pleased to say that they have done a commendable job in the past few months, despite of the turbulent economic and trade situations prevailing, pre & post budget sessions in India. In the month of January 2014, CSS Delhi did an all time high business in terms of the number of console containers in export and import, FCL containers as well as Air import tonnage.
After being established in 2007, Console Shipping Services India Pvt Limited, Delhi is now ranked among the top 5 NVOCC / Console Agents in the area where they operate and showing a remarkable growth in all segments.  CSS Group with its headquarters in Dubai has got a full-fledged presence in all major ports in India. CSS India started their business as a Consolidator. Now they have come up with Air & Sea total logistics solutions under one roof. CSS Delhi has a dynamic & young dedicated thirty member staff to handle their business with personal attention and professional outlook. The team which is well dedicated in their work of cargo management is always looking for new opportunities to broaden their horizon in unpaved ways like Projects & Events management and many more verticals.
CSS Delhi has direct console business to destinations as mentioned below:
Sea Export: Germany / United Kingdom / Spain / Singapore / Hong Kong / Latin America & Dubai
Sea Import: Germany / China / Singapore / Korea / Hong Kong / Dubai and much More…
Team CSS Delhi has no reluctance to say that their achievements would not have happened without the professional approach of their management. “The extensive support we get in all our endeavors from the CSS Group management, is the cornerstone of success,” mentioned Rajesh Arora, VP, North India. They have full confidence in themselves, to reap more benefits in the future and in new areas of business. However, the imminent general elections and the unstable economic and trade scenario in India could become a hindrance. But CSS foresee bright and sunny days ahead.

Insight into the Technical Department @ Jebel Ali Port

78 Quay Cranes, over 250 RTG/RMG, 100s of trucks, forklifts, and other port equipment. Enormous assets to manage. How does the department do it? And more coming with T3…

There are separate maintenance workshops at Terminal 1 & 2 for cranes, mobile equipment, reefer, cold store, high voltage and crane systems. We have a large team of skilled and trained professionals who undergo regular training. We are proud to provide 99% of the maintenance and service requirements in-house; which include regular preventive, predictive and corrective maintenance. In addition, we have implemented automated workflows for our assets.

Total stock category items over 27,500

This is one of the largest technical teams in Dubai. What is the scope of your services?

Inventory Value AED 50 million

Our workshops also provide support to Imdaad, Trakhees, JAFZA and other business units. Spare parts are stored in two major warehouses within our terminals.  Even though we have one of the largest we maintain minimal stock levels for which we have price agreements and consignment stock agreements with major suppliers.

Bringing in spare parts is one of the more complex supply chains. How does the department plan and manage this activity to ensure round-the-clock operations?

Average consumption of spare parts per month AED 6 million

Inventory is classified into two categories: stock and non-stock. Stock consists of spares that are required for regular maintenance. The inventory is maintained based on the below factors:

• Frequency of PM services
• Lead time
• Buffer stock
• End user’s
recommendation
• Equipment population

Non-stock consists of spares that will be made available based on user demand.

Inventory Ratio at our stores – 4.2

Our Inventory is classified based on different commodity groups against each type of spare parts. Currently, we have a total of 1100 active commodity groups in use.

How is the logistics of procuring managed?

Overseas deliveries are either by sea or air freight. The mode is chosen depending on the urgency of the material requirement.

However, for bulk orders sea freight is the preferred mode as they are ordered for planned maintenance and the consumption pattern is predetermined.

How does the team cater to un-planned/emergency/breakdowns?

Emergency maintenance is an inevitable activity in busy terminals. There is a dedicated crew working round-the-clock to attend to breakdown calls.

Online breakdown reporting, SMS notifications and joining forces with the Operations team reduces downtime.
By using the latest technology in trouble shooting and repairs, using modern communication systems, breakdown reporting, online and offline crane maintenance – thermography, ultra sound scanning, oil sampling and so on are tools we have implemented to reduce breakdowns.

THE SWITCH FROM FOSSIL FUEL TO ELECTRICITY WILL REDUCE MONTHLY DIESEL CONSUMPTION BY 109,000 LITRES IN AVERAGE, SAVING ON ENERGY COSTS AND REDUCING EMISSIONS BY ALMOST 2,000 TONS OF CARBON DIOXIDE (CO2) PER YEAR, BASED ON FIELD TRIALS.

How does the department train and equip the team?

DP World operates a Technical Training Centre which is responsible to improve knowledge, increase skill sets and ensure that the team is informed and adept with new technologies and advancements in the industry. The centre offers training in various engineering fields like mechanical, electrical, electronics, computer applications as well as soft skills courses, safety courses, seminars and conferences. These technical courses are typically conducted by our in-house trainers and support from external training institutes is obtained as required.

How does the team effectively plan and manage quality. Do we have quality certifications in place?

We are proud that the Technical department is accredited with ISO 9001:2008, which emphasises on a number of quality management principles including a strong customer focus. In addition, the department is ISO/IEC 17020:2008 certified, which concerns our inspection criteria, including load test and structural inspection for all equipment’s.

Quality, planning and inspection are the pulse of the department. The heart is Maximo, a maintenance management system used to plan, organise and manage maintenance of all equipment at Jebel Ali Port. The quality section effectively manages documents related to equipment, including manuals, catalogue of parts, drawings, test certificates, service history including registrations, renewals and inspections. This library of asset information is accessible through handheld devices which connect to the maintenance system, Maximo, allowing day-to-day capture and access to the information.

How does the technical team encourage innovation?

The team have a proven track record of innovation. In a major step towards mitigating the environmental impact we successfully electrified eight diesel powered Rubber Tyred Gantry (RTG) cranes.

In addition, the team implemented a sensor light system, which is integrated with the crane management.

Callidus Corporate Training

The Maritime sector plays a vital role in shaping today’s modern economies due to its expansion along with the growth of International trade and business.

Callidus Corporate and Maritime Consultancy, an established maritime and consulting company and a law firm in Dubai and India, launched its Corporate Training Division in Dubai conducted a half-day workshop at Flora Creek Hotel, Dubai on January 23rd, 2014 relating to Shipping Documentation and Professionalism In Career. Over the past two years of its operations in Dubai, Callidus has been able to make a mark in legal and maritime advisory space. During their journey, Callidus has been supported by Consolidated Shipping Services (CSS). The CSS Senior Management delegation that attended were from the UAE offices with a presence of over 12 participants in the workshop titled “Workshop on Documentation – Legalities & Professionalism”.  Adv. Joy Thattil, Partner of Callidus spoke about “Relevance of Contract in Shipping Documentation” and Krishna Prasad, MD, Aster Marine Cargo LLC dealt with “Contract of Carriage – A Commercial Perspective.”  Benny George, Head of Training, Callidus gave an insight into “Professionalism in Career”. “Callidus would like to place on record, their sincere gratitude for the continued support given by CSS in all their endeavours,” added Adv. Joy Thattil, Partner of Callidus

ABOUT CALLIDUS CORPORATE AND MARITIME CONSULTING (CCMC):

Callidus Corporate and Maritime Consulting (CCMC) beckons recognition from the Corporate and Maritime Community in India, UAE and Europe as an outcome of the acumen and sharp intelligence of its technical talent pool in various areas of practice. The experience and expertise gained by its professionals in resolving highly complicated and entangled Maritime and Corporate issues make CCMC a unique Corporate and Maritime Consulting firm.

CCMC is functioning primarily as a consulting hub into the whole spectrum of Maritime issues, like Shipping, Causality, Salvage, Cargo Claims, Arrest and release of vessels, Freight and Logistics, personal injury and other related issues. Pragmatic solutions to various issues in these areas are evolved by the professional team of CCMC applying sound Maritime principles and prudent commercial practices, without any compromise on the praxis of shipping.

COMMERCIAL DOCUMENTS

Since the cargo handled in shipping industry are susceptible to various risks and perils, fraudulent practices, improper handling, delay in delivery, etc. appropriate documentation of commercial contracts such as Bill of Lading, Letters of Credit, Bank Guarantees and Personal Indemnities, Insurance Cover, Freight & Commercial Invoices etc. is indispensable. The drafting team of CCMC is able to demonstrate accomplishment of aptly documented commercial contracts including international sales contract.

Claims Handling CCMC would advise on cargo claims and supervision on insurance cover, 3rd Party claims and claims regarding damage to operations equipments, subrogation claims, claim owing to delay in delivery and all other related claims.

Logistics Legal Issues and 3rd Party liability CCMC is capable of evaluating the risk potential involved in the business association with logistics service providers and their outsourcing partners and evolving a comprehensive risk management policy to be pursued for consolidating and containing adverse situations.

Shipbroker Pays High Price, for Failure to Produce Written Evidence

Emphasising on the costly consequences of failure on the part of shipping intermediaries to confirm in writing any initiative performed on behalf of their principals, the International Transport Intermediaries Club (ITIC) in the latest issue of its Claims Review, said that it has seen an increasing number of claims on its ship broking members relating to the receipt and forwarding of messages.

It is quintessential for shipbrokers to maintain accurate records and to reconfirm telephone conversations in writing, the article elaborates on how the mere failure of a shipbroker to provide written confirmation of the appointment of an arbitrator in a dispute between its principal, a charterer, and a ship owner, exposed the broker to a claim and costs in excess of $200,000 at a court-ordered mediation in the United States.

In the case at hand the shipbroker found itself in the middle of a dispute between the owners and charterers involving a demurrage claim in excess of $400,000. The charterers failed to settle and the owners initiated arbitration in London. Since the charters failed to either nominate an Arbitrator or file appearance in the proceedings initiated by the owners, the sole Arbitrator appointed by the owners passed an award against the charters for the full amount of the demurrage claim plus interest and costs – totalling to $575,000. The owners tried to collect the award against the charterers through the US courts. The charterer’s defence was that they had never been advised of the arbitration proceedings and therefore had no opportunity to appoint an arbitrator. The charterers also alleged that the shipbroker had failed to inform them about the arbitration, and brought the broker into the US action. The broker confirmed that it had advised the charterer by telephone about the appointment of an arbitrator, and again when arbitration proceedings had started but they had failed to confirm this by email and the charterer, well aware of the lack of written confirmation, simply denied that such telephone conversations had taken place. The case was concluded via mediation wherein the owners received an award of $450,000 of which the broker contributed $75,000 to the settlement; the legal costs of defending the broker were in excess of $140,000 – a total of $215,000. “This was a high price to pay for a simple failure to follow up a telephone conversation with an emailed confirmation” said ITIC.

Cricketing Veterans

Kerala Overseas Cricketers (KOC) recent Kerala trip concluded in grand manner by winning all 3 matches held at Cochin. The cricket tournament was named, FRIENDSHIP CUP and as the name affirms, it was truly a friendship tournament in which majority of the yesteryears players participated whole heartedly. Kerala Cricket Association (KCA) rightly acknowledged the tournament by sending their officials to witness the great felicitation program held on the 11th  of January 2014 at NM Royal County, Tripunithura, Cochin.

KOC felicitated Kerala Cricket Association President T.C. Mathew for his recent induction into the BCCI, Sanju V. Samson for his elite performance in IPL and Under 19 Indian Team and V.A. Jadish, who got selected for Indian A team recently.

Great deal of cohesion and warmth were visible amongst the players during the matches.  The players from both KOC and KYV (Kerala Young Veterans) were really enthusiastic in meeting up their friends after a long gap which was evident during the felicitation program. However, the fighting spirit was not drained by friendship, which was evident in all matches.

The real highlight of the Friendship cup was that KOC were able to put up a great show with some brilliant individual performances which has paved the way for victories in all 3 matches.

KOC Captain CTK Usman Kutty led from the front by showing real all-round skill in all departments. In the second match, he pulled off a stunning diving catch, combined with brilliant bowling performance, eventually proved to be very crucial for KOC’s victory. All matches were ended up as close finish in which the last match went up to the wire. KOC batsman, Shaji Balan took the challenge with a stunning last ball six. Nevertheless, KYV team gave KOC a tough fight till the end in which the fortunes were ever changing.

Both KOC & KYV players exchanged mementos as a mark of their true love & friendship. It was really an emotional moment for all the participants. In the end, KOC promptly acknowledged and thanked for the great Coordination work done by Kerala Young Veterans Team management, especially Sunil Kumar (SBT) and Mohammed Afsal (UAE Exchange) for making this tournament happen without much hassle. CSS Group were the sponsors for the KOC Team

KOC Team members: Usmankutty CTK, Haneesh babu, Fida Asghar, Mashood CTK, Prajith, Ali CCO, Manoj Menon, Reji Mohan, Naufal Pilackandy, Shajil Balan, Hareesh M Haridas, Anantharaman, Balajee, Biju, Noushad, Jaleel.

Sweating Out for A Noble Cause

CSS Mumbai team sweated out for a good cause on 16th February 2014.

That was the day when the Hiranandani Thane half marathon was held. The 2014 HTHM which was held under the aegis of Athletics Federation of India, had two categories – Half Marathon – 21.097 km and the Green Run – 7 km.

CSS Mumbai led by Jairam KR, Director CSS India had a team of 20 runners for this event. Many of them were experienced with other marathons as well. The race has twin objectives. Firstly the registration fee collected from participants was donated to a charitable institution doing social work. The amount collected through registrations during the last race was donated to Ruhi – an NGO associated with Tata Memorial Hospital who helps in treating cancer in children.

This year they are supporting Mumbai Mobile Creches – an NGO providing shelters to construction workers children at the construction sites and Jaipur foot (BMVSS), the world’s largest organization serving the disabled. This NGO provides all its assistance including artificial limbs, calipers and other aids and appliances totally free of charges. The race also takes up a cause in the social sphere every year. This year the organisors have chosen the cause of the national sport of India, Hockey.

Hockey as a sport has a glorious history in India. The national game was once the national pride. Hockey announced India’s presence on the world stage with victories at six successive Olympics.  But today, very few play hockey and the same is being neglected in the country. Supporting this cause is to create how so ever small mind share and heart share for the national sport among people at large.

The route for the run had been carved out amid picturesque Hiranandani Estate-Brahmand-Upvan Lake-Vartaknagar and back.  According to the organizers, 100 top winners will be given hockey sticks and balls to promote the game. Besides, schools with a good number of participants will also be presented hockey kits. The event is recognized by Athletics Federation of India.

By being a part of this event, CSS Mumbai has shown its commitment to social causes and shows how important is fitness in an organization for supporting a healthy work culture.

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