Meticulously Executed Supply Chain Management

Millions in Mumbai commute everyday to earn a living. Banks, colleges, hospitals, government offices, private offices, factories and ports are all spread across different parts of the city. In a country where hot and freshly cooked home food is the most preferred for consumption, carrying of lunch boxes is a big burden for the working populace. However, this problem is unheard of in this metro city thanks to the presence of the 100 year old organization of “Dabbawalas”.

The Dabbawala community has about 5000 people working with them. These Dabbawalas deliver lunch boxes for about 2 lakh people at their work places on time. The work doesn’t end here. They also carry the empty lunch boxes back to the homes of the customers. The unbelievable part is they make only one mistake in sixteen million transactions and have been consistently good at it for all the time of their operations. This credibility earned them a six sigma designation by the Forbes magazine and ISO 9001 accreditation.  The three main reasons for their success are as follows.

1. Supply Chain Management

Surprisingly there is no use of Information systems or technology for their Supply chain side. A rigorous level of practice over the years has led to the unwritten steps to follow for accurate supply chain management and time precision. There are about 40000 transactions (delivery and return) of lunch boxes taking place daily. The figure below shows their Supply chain model

• Dabbawalas use cycles or go by foot to every household. The waiting time to collect a lunch box is maximum 2 minutes

• Every Dabbawala has to assemble at his/her reported collection point at sharp 9. 30 am

• From these collection points they assemble at the nearest railway station which is the Aggregation point

• The next mode of transport is the trains where the carriers containing lunch boxes are transported to the destination railway stations

• From every Destination station the dabbas are carried over carts, cycles and carriers to the destination zones which are given a specific number

• From these zones, the lunch boxes are carried to the offices or workplaces which reach by lunchtime

• From here the reverse process of delivering the empty lunch boxes back to homes starts

• All through the above process, there is no slack at any point of time

• Traffic Jams, pedestrians, delays in train and signals do not stop the functioning. The trademark white cap wore by these Dabbawalas are known to everyone including the police who don’t interfere in their process

2. Coding System

Coding System is meticulously followed in order to avoid any mistakes involving interchange of lunch boxes, that is, wrong Tiffin box reaching the customer.

As given in the above Diagram, the Coding system can be explained as follows:

• BVI: Borivali, a suburb in Mumbai. This denotes the residential station

• 9 RC 14: Code for Dabbawalas at destination. This user code is different for each customer

• RC: Raheja Chambers, name of a building or office

• 14: Floor Number

• E: Code for Dabbawala at Destination station. For example, E is a code for Nariman Point, Churchgate

• Jain: Name/Surname of the customer

3. Employees

All the employees or Dabbawalas are the stakeholders in this organization. This is the source of their motivation. Most of the employees are illiterate and rest is school dropouts. However they are literate enough to understand the codes and comprehend which lunch box belongs where. They are given basic idea about writing the alphabets and numbers on the boxes on joining the organization. Every Dabbawala takes about 3 hours for completing his assignment and has to cover 60-70 km on foot, carts, cycles and carriers combined. Alcohol consumption is strictly avoided during work hours. The employees’ monthly salary is about Rs.6000 per month.

Key Features of the Dabbawalas organization:

• Organization Turnover is about Thirty Six Crores annually

• Uninterrupted and on time service delivered even in occasions of bad weather and transportation/traffic problems

• Dabbawalas are well used to the local areas where they are functioning and make use of short cuts to save time

• No error inspite of lunch boxes changing hands six times

• During the working hours, they do not take a break or rest and thus no slack is present in the system

• They do not use vehicles which require fuel which makes them 0% Fuel reliant

• They do not use any modern technology for carrying out the logistics

• There are no disputes between the employees and no presence of any union

• Unique organization with Six Sigma designation and 99.99% rate of performance

• Cost of Service per lunch box = Rs. 450 per month and is standard price for all

• Customer Satisfaction accounts 100% with utmost trust

Conclusion:

The Dabbawalas organization is a standout example of efficient Logistics and Supply Chain Management. Corporates and students should make note of their functioning in order to understand their unique structure and process. Today the Dabbawalas have welcomed the use of internet technology only for increasing their customer base and nothing more. Many fast food chains and hotels in the city will always be competing with the Dabbawalas but their hope of failure of Dabbawalas system may never materialize.

Compiled by Rajesh Chakiat, GM, Supply Chain, CSS Dubai

Expanding New Horizons of DP World

CSS was advised by DPW management at a recent briefing here in Dubai (Dubai Ports Operator) that DP and other partners are investing $1.9 billion in China port terminals until 2020, DPW stated The $1.9 billion investment in China is the total investment by all partners in China terminals including DP World for the years up to 2020 – DP World’s share of the Capex will reflect its minority shareholding in the respective projects,” a company statement mentioned

DP World has three ports in China – Qingdao, Tianjin and Yantai .

This announcement came after a recent three-day official visit to Beijing, during which a host of business deals have been announced between the United Arab Emirates and China.

The deals included the two countries establishing a joint strategic investment fund worth $10 billion as China pursues its ambition to rebuild Silk Road trade routes.

DP World and the Prince Rupert Port Authority have announced an agreement to study further expansion of the Fairview Container Terminal in Prince Rupert. The agreement was signed by DP World Canada Group and Prince Rupert Port Authority further strengthening the commitment of their respective organizations to the development and growth of the Port of Prince Rupert. DP World is the operator of the Fairview Container Terminal and construction is currently underway for the Phase II North expansion. Government of Canada approval has been received for the Phase 2 South expansion of the terminal further to the environmental assessment (Comprehensive Study Report) completed on terminal expansion in 2012 in accordance to the requirements of the Canadian Environmental Assessment Agency. Under the Feasibility Study agreement, DP World intends to study current marine liner services and container volume growth forecasts for trans-Pacific trade on the West Coast, weighing demand for activation of Fairview’s Phase II (South) expansion to align the project schedule with market demand. This study is critical to the future growth of port operations within British Columbia and will serve as the basis for moving forward with this project in a timely manner. Additionally, the agreement included the intention to establish a cohesive and systematic approach to information sharing as well as environmentally sustainable port initiatives re Phase II South, which could potentially be delivered within the next three to five years depending on demand, would increase the total capacity of Fairview Container Terminal to in excess of 2 million TEUs, and would provide capacity to meet Canada’s Pacific container terminal capacity requirements for decades to come in a cost-effective and environmentally responsible manner, The growth in traffic at the Fairview Terminal, North America’s fastest-growing intermodal gateway, has been a validation of the Prince Rupert advantages in transpacific shipping. DP World is ready to seize those advantages and move forward with planning the terminal’s continued expansion. In early 2015, the Phase II North expansion project was launched, which will raise the terminal’s capacity to approximately 1.3 million TEUs upon completion in 2017.

Intelligence is in Being Unintelligent

Each morning, from every corner in the world , people get up, get ready, eat or skip a breakfast and head to offices and then around 9.30 or 10.00 am starts the collective intelligentsia of the world, using their skills and intelligence to “grow” and “solve problems”

So a corner in Abu Dhabi to a corner in Mumbai to a corner in Amsterdam to a corner in New York

To a downtown in Delhi to a downtown in Madrid to a downtown in London to a downtown in Dubai

All are “actively” using strategy and intelligence to achieve growth at:

a. Individual level leading to growth at

b. Company level leading to growth at

c. Country level leading to growth at

d. Group continent level – say EU or Emerging market group

This corporate phenomena started about 3 decades back and what have the collective intelligentsia of the world achieved today in 2015?

a. USA in recession and deep debt

b. EU in recession and deep debt

c. Japan in recession and deep debt

d. China and India slowing down

e. Brazil deep in the red

f. Russia – like you, even i don’t know

g. Africa still in hunger and poverty

h. Middle East and Arab world in deep turmoil

i. Canada, Australia and New Zealand anyways were soft honeymoon destinations , who never really shook world economies or caused any political instability

Central Banks don’t know how to service the debt at

a. Individual level which lead to debt at

b. Company level which lead to debt at

c. Country level which lead to debt at

d. Group continent level

So there are short term steroids offered in form of bond buying and playing on interest rates to make liquidity flow for temporary solutions

I think its safe to say that the collective intelligentsia – which spent so much on business suits, ties, presentations, iMacs and iPhones, travelling business class and first class, brainstorming and grain starving, business lunches, signing cheques, sealing deals, making agreements etc with all the attitude and egos, have miserably failed. They have bought us to this in 2015.

They say, often, when the larger picture is seen, the minute things that matter are forgotten.

The intelligent never cease to look below their own nose and which is why today – we have forgotten the basics.

So all of us need to ask ourselves – have we turned too intelligent to understand the very basics of our own lives? Is this mirage that we live in, which makes us feel confident, superior, competitive, one up on another, actually taken away our mojo?

At individual levels, we need to buckle down and see:

a. How do we treat our colleagues

b. Are we fair to our surroundings

c. Is our work and private life in harmony

d. Are we being too intelligent to be one up always

Questions we need to ask:

a. Is growth always the way forward

b. Whats the benefit of distribution vs growth

c. What does being competitive do to us

d. Is quality defined by money alone

e. Are we compromising values for the sake of currency

These are not mere “moral” suggestions, I am not in the business of morality.

But these are real time things we can relate our daily work with.

Is it not really ok to simmer down sometimes , be comfortable, let go, say no, chose between right and wrong, assess the pennies lost to the pounds gained, to be uncompetitive, to be unintelligent vs being too intelligent, to stop monetising our talent always.

If the past decades belonged to intelligence who bought us to this, let the future belong to being unintelligent, use the heart more than the brain, think about small than think about big , put people over cash, be a human to being a money maker.

Reason being – each business today is a peoples business. And by doing so – people will remain people. Because people can be stupid, people can be foolish, people can make mistakes, people can falter.

If you need counselling on this topic , you can email or call me. I charge a fee and its just about affordable. This preceding line is just a joke. Thank god, I haven’t come to it and made a business out of it too.

A Mandatory Container Weight Verification Requirement

A MANDATORY CONTAINER WEIGHT VERIFICATION REQUIREMENT- AN INTRODUCTION OF NEW PROVISION IN SOLAS CONVENTION

The International Convention for the Safety of Life at Sea (hereby referred as SOLAS Convention) shall make a mandatory container weight verification requirement in its Chapter VI, Part A, Regulation 2 which shall come into force on 1st July, 2016. As per this Regulation 2, the person who is transporting the shipment / Shipper or a third party arranged by the Shipper is responsible to provide the weight of their packed container in any of the following methods:

1.    Weighing the loaded containers;

2.    Weighing the cargo and adding the tare weight of the container which can be seen on the door of the container.

Once this provision enters into force, the requirement to provide the Verified Gross Weight (hereinafter referred as VGW) shall become mandatory and the Shipper has to make sure that he provides the VGW prior to the shipment. If the Master or the Terminal Representative has not obtained the VGW, then the container shall not be loaded on to the vessel .

How the weighing may be done?

The Port of Loading may facilitate itself with equipments to weigh the containers. The Shipper shall use either one of the two methods to calculate the actual weight of the packed containers. For this, the Shippers can make use of the weighing equipment, if available at the Port. But the Port authorities has the duty to make sure that these equipments shall meet national certification and calibration requirements. Is there any alternate remedy available to the Shipper if the Port of Loading does not have the weighing equipment?

SOLAS does not say that the Port of Loading should have a weighing equipment to weigh the packed containers or shipments. It only mandates the shipper to issue a verified gross mass of the shipment. In case the Port of Loading does not have the weighing equipment, then the shipper shall find any alternate way to weigh the shipment / packed containers.

In case the Shipper does not provide the weight verification, then the vessel and the terminal operators would have the option of weighing the packed container at the Shipper’s expense to obtain weight and thereby keep the commerce moving.

How the new provisions would affect the parties concerned? 

1. Shipper

All the expenses with regard to the weighing of the packed container shall be borne by the Shipper. Now the problem arises if the Carrier receives the packed container without the verified gross mass. If the loading port does not have any provision to weigh the packed containers, then they will have to arrange to weigh the container at somewhere else.  In such a case, the shipper might have to take the consignment or the packed container to somewhere else to get the actual weight or the carrier may have to make arrangements for the same at Shipper’s expense.

However, it would be difficult for a shipper to weigh a packed container if the weighing equipment is not easily available. Under such circumstances, the Shipper can opt for second method available under SOLAS Convention instead of the First Method.

2.  Carrier

This provision will be boon to the Carriers who are especially engaged in the transportation of the Container cargoes. The actual mass of the packed container would definitely help the Carriers in the loading of the Containers efficiently. This can for an extent reduce the accidents caused to the vessel due to the instability.

Also this provision would help the personnel who are engaged in loading. There are incidents were workers have died while loading of containers. Due to the miscalculation of the actual weight the Containers  have fallen down on the workers while trying to load them on board. This new provisions might help the stowing of the Container in a better way thereby reducing accidents.

3. The Government.

The Shipping Industry plays an important role in funding the economy of the Country. When the mandatory provisions enter into force, the Government shall make available the certified equipment for weighing the Containers and to make a smooth movement of commerce.

Conclusion

This is a very relevant and important provisions incorporated in the SOLAS Convention. Usually, the Shipper/Consignee who are engaged in domestic or international trade when transports a shipment, would never give out the actual weight of the consignment. This has caused many accidents in the industry as the misdeclared weight would affect the stability of the vessel, cause damage to the container stacks etc.

Staying Focused

Perhaps you have pondered over the last few weeks if you should make any New Year’s resolutions, but how many of us can remember the ones we made last year? Unless we managed to achieve the outcome we resolved to attain, the chances are we have long since forgotten them. This is unfortunate because setting goals, by making resolutions, does work. The concept has never failed anyone. The only reason failure occurs is because the person, who may easily be you or me, has chosen to give up. What has let us down is our inability to stay focused. Research supports the view that over 78% of those making meaningful goal setting resolutions failed to stay focused and gave up.

For this reason, when setting any targets or goals, we have to accept that focus may become an issue and make plans accordingly to help us keep on track. There seems to be evermore distractions which demand our attention and steer us away from being focused. Our particular goal setting may be seen as unusual, so even our friends often want us to conform to what they see as normal. “Go on another piece of cream cake won’t harm you”. “You’ve been to the gym twice this week, time for you to have some fun”. “All work and no play makes Jack a dull boy – come on give yourself a break”. Perhaps they do not appreciate your need to stay focused when you have set yourself goals? The most important person when it comes to deciding this is YOU. Sometimes we need to put ourselves first and for many this is not an easy attitude to accept. Recall, if you will, what a flight attendant tells passengers before take-off.

‘If the oxygen masks deploy you should secure your own before attempting to help others with theirs.’ After all, unless you are getting enough oxygen, how can you help them? There are times when you have to stay focused on yourself because only when your needs are met are you able to help anyone else.

It was some fifteen years ago that a former Apple and Microsoft Executive coined the term, ‘continuous partial attention”, to describe the modern predicament of being constantly attuned to everything without fully concentrating on anything. How, in such an environment can anyone hope to stay focused? Today’s generation seem to have even more distractions, steering them away from being focused. Personally I cannot understand how someone can give an issue their full attention when holding a face to face conversation whilst at the same time juggling their mobiles, texting and allowing them to be interrupted by calls.

There are numerous ways to help stay focused but my favourite is to create a vision board made with a collage of pictures and slogans that represent my goals and dreams. I make sure I display it in a prominent place so as to remind me. When I set myself a weight loss target, I put a picture of a lean and toned guy, the same age as myself, on my fridge door. When planning a campaign I find pictures of winning situations, coupled with cryptic words, and mount them on a board near to my office desk.

To succeed you have to develop a mind-set which sees you attaining your goal. You also have to limit the number of goals that you set in order not to spread yourself too far. Ideally picking one to three goals and sticking to them, is usually a realistic target for most of us. It is also crucial that you do not bother yourself with other goals until you have achieved those you have already set. Of course the proviso to this, if your priorities shift and your goals no longer reflect what you want, is a reassessment is required.

Oprah Winfrey, American media proprietor, TV show host, actress and philanthropist tells us we should, “Take five minutes to centre yourself in the morning – set your intention every day”. Obviously this routine has worked well for Oprah and it is an appropriate start for our day if we wish to move forward, achieving our goals. Nevertheless, without determination and dedication, it is easy to be detracted from staying focused. This why my New Year’s resolution was; “Procrastinate more – Starting tomorrow! “

Lucky Winner

As part of our continuous commitment to the freight forwarding fraternity, CSS initiated a thank you scheme over 6 years ago, whereby one lucky name out of the scores of business cards that are dropped into the raffle bowls placed at the Delivery Order Counter will be rewarded with a gift.
The winner picked selected and rewarded for the months of September- November 2015 was Suresh from Fujairah Export Import Co. who walked away with gift vouchers worth AED 200 from Lulu, presented by Fida Asghar, Team Manager NVOCC Sales, CSS Dubai.

Chairman’s Message

“Innovation” is a word I often think about because it has changed its meaning, over many years. In the 16th century, to call someone an innovator was to accuse them of heresy because they were not conforming.  Nowadays innovation focuses ones attention on opportunities and motivation.
Sometimes potentially brilliant ideas are overlooked because others accept routine as always being an essential part of a process which one mustn’t change. When looked at from a different perspective we may recognise something which is unique to us – a quality that can be developed into a winning strategy.
As usual the CSS Strategy Meet takes place in November and it is not by chance that it is being held in the UAE. Whilst the Middle East market is currently somewhat dull, CSS is performing well. We will be keeping innovation forefront in our minds so that we may build on this momentum within the GCC. We will achieve successful outcomes by exploring not only what opportunities exist now but also those which are likely to emerge in the future.
I believe that our future is exciting and we may smile as we innovate. This philosophy was recently put into practice through a staff engagement programme. CSS Delhi hosted an event which, as well as being interactive, included performance awards.
I am confident that our sales teams will be able to build on customer feedbacks, information and friendships. With our planned operations due to commence early next year, in Doha and Muscat, I hope you are enthused by a positive upward outlook.
I welcome everyone joining with me, confidently sailing forward into New Year 2016, emboldened to innovate for more success.

Moving Skids and Pipe Racks in Oman

The Projects team at CSS Group successfully completed a major movement of Skids and Pipe racks from Sohar port to OXY Block 2 site, Oman. The movement which required close coordination was handled professionally by the CSS projects team with careful planning and meticulous handling. The 1300 CBM volume of cargo were moved in 10 X 40 feet flat racks (OOG) and 10 X 40 feet STD in low bed trucks with proper permissions in place.

The entire units were carefully loaded under expert supervision at the Sohar port and moved with police escorts to the destination site. The movement which took 8 days (from clearance till delivery) was successfully completed inviting highest client appreciation. High professionalism was displayed by each and every team member involved in the project and proved once again CSS Group’s commitment towards achieving highest quality of service rendition.

Moving Helicopters

Relocations division of CSS Group moved Helicopters from Abu Dhabi to Canada 

CSS Homeward Bound completed yet another challenging movement in style recently. This movement involved transportation of Helicopters to Canada. CSS operations teams were involved for the smooth handling of this valuable cargo. CSS Homeward Bound in collaboration with CSS Abu Dhabi team has smoothly handled an Export Project of BK 117 Helicopters from Abu Dhabi to Canada, with the overwhelming support extended by the staff of TWA.

The shipment has been split in to two, Air Freight & Sea Freight based on the priorities. CSS in association with Emirates Airlines has executed the Air Freight job in perfection which exceeded the expectations of the client satisfaction. CSS has handled the the activities involved with the movement like packing, documentation, export clearance, loading, freight, clearance & delivery at destination etc with utmost professionalism and with proper time management. The Air Freight was a part charter where as the sea freight was handled in two 40 foot high-cube containers. “The entire movement was managed professionally which brought us maximum job satisfaction, and I am happy that we could bring in cheer in the end”, commented Syed Ahmed Zeeshan, General Manager, CSS Homeward Bound.

The entire packing, lashing, crating, loading of the helicopter & accessories for the Air Freight and Sea Freight shipments has been handled by the Industrial Packing & Lashing division of CSS Homeward Bound in the most professional way which was even appreciated by the airline. The Freight and the further execution of the job were handled by the team at CSS Abu Dhabi.

Inspiring for The Best Results

CSS Delhi motivational programme for their employees



A unique employee engagement programme was witnessed at Console Shipping Services Delhi office with enthusiastic staff members participating with cheer and excitement.  Motivating employees to perform to their maximum potential is the responsibility of an organization’s leaders. It is important that your employees know they are viewed as valuable members of the organization. In order to make their team, feel special and appreciated, CSS Delhi senior management organized a team building activity.

The event also saw the staff members being recognized for their contribution and hard work. Awards were distributed amongst them for their exemplary service performances and displaying leadership qualities. The CSS management believes that such recognitions help employees to enhance their level of commitment and performance towards their core activity, thereby motivate the other members of the organization. This time CSS Delhi has awarded their team members for their continuous support and accomplishments based on their performance and personality. Activity was made transparent which based on voting system that eventually could make everyone to be the part of the programme and share their views and vote for the most eligible candidate amongst them. The final decision was declared by a panel of Senior Management Staff at the Delhi office under the guidance of Rajesh Arora, Vice President, North India. The decision was purely taken as per the voting done on the day.

The programme was well appreciated by the entire CSS Group offices and the Chairman, T S Kaladharan who said that the most valuable service from any person could be the next job he attends and we need to keep our employees motivated enough to equip them to deliver their best from the next job, while talking about the programme. A big congrats to CSS Delhi for organizing such wonderful programmes which surely will be followed by other offices as well, the soonest.

The list of awards distributed on the day and the recipients as below:

  • Mr. Punctuality : Mr. Sumit Kumar (Import documentation Department)
  • Old timer Award or Length of service Award : Mr. Vijay Pradhan (Field Guy)
  • Bring out the best (everyday leadership) : Mr. Rajeev Kumar (AGM – Imports)
  • Most supportive person : Mr Sudeep V Pillai (Accounts Department)
  • Steadiness under pressure : Mr. Prince Jawa (Imports – customer service)
  • Star performer : Mr Rajesh Arora (Vice President)
  • Rising star : Shared by  Mr. Prasun Roy (AGM – Exports) &
  • Mr. Prabhakar Kumar (Manager sales – Imports)
  • Most Humble / Kind personality : Ms. Ekta Sawhney (Asst. Manager – Key Accounts – Imports)
  • Marvelous Multitasker: Mr. Shankar Das (Field operations)
  • Best communication skills : Mr. Atul Jaiswal (Manager, Overseas co-ordination)

CFS Facility at Sohar

The new CFS facility of Arkan Sohar is operated by CSS Group

The first of its kind CONTAINER FREIGHT STATION in the Sohar Free Zone, ARKAN SOHAR FZC is positioned to provide convenient and seamless deconsolidation of LCL cargo coming in via the Sohar Gateway. Proximity to the port, the customs bonded CFS, ensures productivity and the fastest possible turnaround of cargo.

With the ability to provide 3PL services as well, including short term storage / value added services ARKAN SOHAR is much more than a deconsolidation destination. This CFS service provides 1500 sq.meters of dedicated storage space, customs inspection facility, and ancillary logistics like IVMS enabled transportation, port to door cargo visibility and knowledgeable support systems ensuring the fastest turnaround for LCL cargo in the market.

Key Features

  • 1500 sq.mtrs of warehousing with DG dedicated storage space
  • Strategically located in the Sohar Free Zone
  • Dedicated Customs inspection facility at the CFS
  • IVMS enabled transport.
  • Customs Clearance Capabilities


In this new venture, CSS who manages the operations bring with them, their International network of partners, and their vast experience in the industry, and the same level of professionalism and dedication that is expected out of them.

About Sohar port and freezone

SOHAR Port and Freezone is a deep-sea port and adjacent free zone in the Middle East, located in Sohar, Oman, around 200 kilometers northwest of the capital Muscat. With current investments exceeding $15 billion, it is one of the world’s largest port and free zone developments. It lies at the centre of global trade routes between Europe and Asia.

SOHAR is currently home to logistics, petrochemicals and metal clusters that feed downstream industries with iron and steel, plastics and rubber, ceramics and chemicals. The port is equipped with deep-water jetties capable of handling the world’s largest ships.

The Port was originally established in 2002 and the Freezone was added in 2010. SOHAR Port and Freezone is managed by Sohar Industrial Port Company (SIPC), a 50:50 joint venture between the Port of Rotterdam and the Sultanate of Oman

Promising Days Ahead

Both Arkan Sohar Logistics & CSS Group Managements are confident about the new venture

Ali Al Muttawa
Managing Director
Arkan Sohar Logistics

Arkan Sohar Logistics – one of the growing logistics company in Oman, being operated from the port city of Sohar, the only port which serves the shipping needs of Northern Oman. The company offers a Neutral / Highly productive and Effective solution to the market – covering all 3PL / Deconsolidation and Storage requirements. The partnership with the CSS CFS Group services will only enhance the quality of the operation, keeping the CSS Group’s successful footprint in this segment and in this region in mind.”

Sreenath V
Sr. General Manager
CSS Group

The closure of Mina Qaboos, Muscat for General cargo and container movement has resulted in greater developments of the Sohar port & the Free zone. Our vast experience in handling CFS activities combined with our neutrality as an NVOCC operator will surely help in providing the customers with an easy and quick service to their requirements. With easy & short accessibility to the Sohar port & Terminals, ARKAN SOHAR state of the art fully racked  private CFS  will not only result in quick turnaround of containers but also will ensure a smooth & easy process to customers.

New Office for CSS at Chennai

Console Shipping Services, Chennai has moved on to a new location recently. The change in office location was primarily to provide better access for their clients. Being at the new place, Chennai team intends to cater to their clients in a better way and to ensure speedy and prompt service deliverance. CSS Group wishes Chennai team good luck at the new location.

CONSOLE SHIPPING SERVICES (INDIA) PRIVATE LIMITED
DOOR NO. 151, NEW CORPORATION DOOR NO. 132,
FIRST FLOOR, “GEE GEE EMERALD” COMMERCIAL COMPLEX
VALLUVARKOTTAM HIGH ROAD,
NUNGAMBAKKAM, CHENNAI 600 034

Handling with Care

Dangerous Goods Handling License for CSS Airfreight Division, dubai



CSS Group Airfreight division has acquired the DG license, which enables the company to handle dangerous goods movement as per the provisions mentioned in the license. The airfreight division can handle Classes 1 to 9 items of DG goods as prescribed worthy for air transport by the competent authority. There are a number of restrictions which have been placed on dangerous goods which are permitted to be transported by air. All such restrictions shall be complied with by all concerned involved in the transport of dangerous goods by air.

Dangerous Goods may be carried safely by air transport provided certain principles are adopted. Therefore, these principles have been used in the ICAO Technical Instructions for the Safe Transport of Dangerous Goods by Air and the IATA Dangerous Goods Regulations, to facilitate transport while giving a level of safety such that dangerous goods can be carried without posing the aircraft and its occupants, health and or the environment at risk. This is also intended to improve the aviation industry standards and bring it up to the required level of compliance with dangerous goods regulations and to ensure safe and secure air transport of dangerous goods by air at all times.

The Competent Authority dangerous goods certified operators must ensure that its employees or employees of its appointed ground handling agent processing and handling dangerous goods shipment(s) for transport by air are trained commensurate with their responsibilities as specified in these Regulations.  The training shall be undertaken by one of the GCAA approved training providers, IATA Institute of Training and Development or ICAO.

Consolidated Shipping Services LLC ensures that their DG handling staffs are trained by a competent authority and hold valid certificate issued by the Authority. Recurrent training must be provided within 24 months of previous training to ensure knowledge is updated. CSS Group has taken all measures to ensure safe and professional handling of Dangerous goods of their clients and provide maximum satisfaction in the least expensive manner.

Mahabali Crystal Award

The enthusiastic team at the CSLC 1, Jebel Ali, won this year’s Mahabali Crystal Award for the best Pookkalam (Kerala Traditional Flower Carpet) created in connection with the Onam celebrations.
Every year, in connection with Onam celebrations, at CSS Group, a competition is being held amongst all offices for identifying the best creator of Pookkalam on the main day of Onam, ie; Thiruvonam. Each office engages their best creative team to make amazingly beautiful designs only with flower. The photographs later on will be sent to a judging panel. Here are some snaps from the competition arena.
THE WINNERS : CSLC 1

Congratulations to the CSLC 1 TEAM!!!! You all did a fantastic job, and this could have only been done through your team work and creativity.
Quote from the Judges.
This team has done a great job in the pookalam design, and were in the top 3 for all the categories. 
FIRST RUNNER UP : CSS ABU DHABI / CSS KINGSTON LOGISTICS.

Congratulations to both the teams!!!! You all did an amazing job, and this could have only been done through your team work and creativity.
Quote from the Judges. 
Both Abu Dhabi and Sharjah did an amazing job so they both should be considered second place, they lost points on the pookalam design but overall presentation and theme was very well presented
SECOND RUNNER UP : TWIN INFO SOLUTION

Congratulations team!!!! You all did a good job, and this could have only been done through your team work and creativity.
Quote from the Judges.
One of the best pookalam designs in the competition and the overall presentation was good and simple.

CSS Group Welcomes OnBoard

Rajesh Menon


CSS Group welcomes Mr. Rajesh Menon who has joined the company in the capacity of General Manager, Supply Chain. Being a management graduate, Rajesh carries with him more than 23 years of experience in Dubai. His induction into the senior management level is a clear indication to enhance the supply chain activities of the group company and to improve the existing good will amongst the multinational giants in the Middle East. “We believe that there is great potential for developmental activities in the logistics industry in the Middle East. UAE supply chain and logistics industry alone is expected to touch USD 25 billion. With the current down turn in oil sector the governments thrust and focus in coming years is going to be more in promoting Dubai as a Logistics hub to take advantage of its strategic location and infrastructure that UAE offers with trade access to over 2 billion people. I am confident that with the support of our team members and the Management, we can accelerate our business in areas like supply chain, freight forwarding and logistics within the next few years”, commented Rajesh.

Sasikala


CSS Group is pleased to welcome onboard Ms. Sasikala (SK) who has joined our Marketing Department as Senior Executive, Corporate communications. Sasikala will be working from the corporate office in Dubai and will be handling all business related communications related to the CSS Group Middle East operations. A graduate in designing from the Raffles Institute, Singapore, Sasi has undertaken and successfully completed some of the major events of CSS Group prior to joining as an employee. Her induction is sure to bring in some value addition to the creative side of the Marketing department and thereby accelerate the brand value of the Group Company. We wish all success and a rewarding career for her.

Fedex Pledges $1 Million in Aid to Support European Migrant Crisis

FedEx Corp. has committed approximately $1 million in cash and transportation support to deliver emergency supplies and critical medical aid to the thousands of migrants and refugees arriving in Europe, and provide ongoing assistance to both the people and the local communities affected by the crisis.

“FedEx is committed to helping those arriving in Europe to escape conflict, as well as showing our support for the communities who are also affected by this humanitarian crisis,” said David Binks, president Europe at FedEx Express. “Working together with NGOs, we are utilising our global transportation network and resources to deliver immediate assistance where it is needed most and that lays the essential foundations for rebuilding lives.” Time is of the essence when it comes to providing help and FedEx, which is headquartered in Europe in Brussels, Belgium, is mobilising its humanitarian relief program through a donation of $1 million to the International Federation of Red Cross and Red Crescent Societies (IFRC).  The company will also use existing relationships with international organisations, including Direct Relief and Heart to Heart International, working closely with local partners in the most affected countries.

Mauritius Outlines Ambitions to Develop Bunkering Hub

The island nation of Mauritius has outlined its ambitions to develop its capital and largest city Port Louis into a global ship refueling hub that will be able to sell 1m metric tonnes of bunker fuel per year.

The country’s ministry of ocean economy, marine resources, fisheries, shipping and outer islands said the bunkering hub will also be able to employ some 25,000 people.

In 2014, Port Louis sold 287,546 metric tonnes of bunker fuel, achieving a 6.8% increase from 269,324 metric tonnes supplied in 2013. Each year, around 35,000 ships transit the waters around Mauritius moving between Asia, southern Africa and South America, and a greater number of ships are taking on bunker fuel in Port Louis over the last few years. The Mauritius government has embarked on an amibitious plan to transform the port into a business-friendly, industry leading petroleum and bunkering hub.

Logi Mart

Dubai based online Logistics market place LAUNCHED
Logimart.com is an online open Logistics Market place where genuine shippers get connected with most reliable and specialized Logistics service providers, Logimart asserts to verify all shipment requests and  filter and pass only genuine quote requests to qualified service providers in those sectors and service category.
Logimart helps SMEs and Corporate houses to safeguard their customers from poor logistics decisions and tap their dream markets avoided earlier due to lack of reliable logistics solutions.
“Our vision for Logimart is to become world’s best and simplest online Logistics market place. Backed by visionary investors and experts both from Logistics and Information Technology, we commit to integrating people, Process and cutting edge technologies, towards efficiently handling a hundred thousand shipments a day in 5 years to come.
“We will assist worldwide logistic partners and Shippers alike and contribute to positive growth in their business.”
“We invite you to be part of the Logimart and experience the growth”. CEO of Logimart.com concluded.

www.logimart.com, www.marketing.logimart.com

Best of Middle East, Indian Subcontinent and African Shipping Honoured at Seatrade Awards

The best of shipping and maritime across the Middle East, Africa and the Indian Subcontinent were honoured yesterday evening at the annual Seatrade Awards in Dubai.

The awards held under the patronage of Sultan bin Sulayem, chairman of Dubai Ports, Customs and Free Zone Corporation and chairman of Dubai Maritime City Authority were attended by over 700 guests at the Joharah Ballroom at Madinat Jumeirah, Dubai.

Hosted by international broadcaster, Stephen Marney, with a guest personality appearance from Formula 1 world champion, Damon Hill, the Seatrade awards programme is widely recognised as the region’s premier maritime awards.