WITH STRONG DETERMINATION EVERYTHING IS POSSIBLE

With the recent promotion of Chandra Kala to COO of NVOCC, CSS Group the Lighthouse editorial team sat down to gain insight into her past, what she would want the Group’s partner and agent networks to know and more.
By Minaal Pervaiz

How would you sum yourself up in under two minutes?

I’m a workaholic. I like to get involved from the bottom [up]. If I am doing [a task], I would rather do it from A to Z – I don’t like handing it over to anyone which [could be] both a bad and good quality of mine [laughs].

I like things to be perfect. Even for a tiny thing like a report [not being the way I want].

Tell us about your work background – take us through your entire journey.

Once I [graduated] from college with a BBA in Business Administration, I decided I wanted to do an internship abroad so I went to Singapore [and joined] Shipco Singapore for a year. It was an internship where I had to go to each department [like] import/export, agent development – a three month training in each aspect.

I went on to complete my MSc in Logistics after I joined the CSS Group.

What did you end up learning there that you then brought back here?

Basics of logistics – at least I had some knowledge by the time I joined [the CSS Group]! I started with the Key Information Desk – that’s the Customer Service Desk that handles all customer calls. On the side, I would help the Marketing team. Then after a year, I was shifted to the Project, Oil & Energy division where I focused on Yacht & Marine logistics.

Again, a year passed and I was told to overlook Operations as the Assistant Operations Manager – I was completely involved with Operations after that point.

How did you first get involved in the Shipping industry?

Even though some don’t end up joining their family businesses, I think I knew I was already going to join the CSS Group from an early age. It was [no surprise] – it was not a confusing decision for me to make. I was told to work myself up and I appreciate that because I wanted to know more aspects of logistics. You cannot learn it in one year – there is more to it. So I started with handling customers – their doubts and enquiries. You learnt something new every day!

In your opinion – for a CSS employee to get ahead within this company – what do you think it takes?

CSS is one company that has always given opportunities. You will see staff here that have been with us for a very long time. They grew from, say, the warehouse or the Reception. We always give them the opportunity to grow as long as they prove themselves, are hardworking and loyal. We do not let [our employees] stay stagnant for a long time.

How do you encourage loyalty among your employees? What does the company end up aligning itself with to create that environment?

I think the term ‘loyalty’ from an employee’s aspect has changed over the years. I think it is any company’s responsibility to protect their employees, and I think we do that at the CSS Group. Loyalty defers in that way but since we have a lot of employees that stay with us for a long time [10 to 15 years], I am assuming we are doing our job!

With your recent promotion to COO of NVOCC at the CSS Group, what does this mean for the portfolio that you will now be managing?

[Previously], I was more focused on ensuring operations went smoothly. Now, Ajay [COO, Freight Forwarding] and I will directly be responsible for making the CSS Group meet its overall targets and goals.

We have two networks – Freight Forwarding and the NVOCC. I will make the decisions when it comes to NVOCC that includes mostly the LCL consolidation business. Again, I will do what is best for the CSS Group.

How do you plan on getting your agents and customers excited about these new developments?

The type of service provided is essential – I telling my team that without service, customers do not come back to us. Even if you make mistakes, learn from them and do not repeat them.

Is there a certain approach that you have for yourself in order to make sure there is continuous success in this division?

My approach is to always discuss my ideas and/or goals with the team; where I want to go. I can set a goal for myself – that is not a problem – but I will not be able to consider further obstacles that I may have missed without discussing it with my colleagues; senior or junior.

How have you made yourself approachable?

The team I manage goes up to 45 members; I started from their level – they know me for a very long time! We – the CSS Group – have an open door policy. Any staff member is allowed to come to any senior management’s office. I allow them to come any time. There is no point in you sitting in your cabin [office], waiting for them to approach you. Take your laptop, sit on their table. Just sit with them.

With the current state of affairs with regards to NVOCC and the industry at large, are there any positive or negative predictions you could make for the next year?

There are logistics companies that are coming in every day, but disappearing at the same rate too. They do not understand the importance of logistics – the basic concepts.

I would like to see mutual cooperation amongst other companies in the same field.

How you would handle failure?

If you know failure is coming, stay cool. Especially at my level, I cannot freak out or else everyone behind us will fall! We have to be confident even if there is impending failure!

What motivates you?

My team and colleagues.

What would you want your partner and agent networks to know with regards to this new announcement?

I would like to work in a mutual manner where we grow together, rather than it being just a one-sided relationship.

HEAVY LIFT MARITIME AND TRANSPORT SEMINAR BREMEN – MAY 29, 2018

GLOBAL PROJECT LOGISTICS NETWORK ANNOUNCES THE HEAVY LIFT MARITIME AND TRANSPORT SEMINAR.

After the huge success in the past they are now offering again their renowned “Heavy Lift Maritime and Transport Seminar” on May 29, 2018 at the Dorint Park Hotel in Bremen, just ahead of Breakbulk Europe in Bremen.

Below are a few highlights in short:

This technical seminar includes calculations, equipment and safety instructions. The main aim is to provide project forwarders that are already on the job with additional technical know-how on heavy lifting in the offshore sector.

The full day seminar is conducted by our Dutch expert who has more than 22 years of experience in handling project cargo. A certificate and a detailed manual will be also handed out to all participants.

Covered are the following topics: Heavy Lift Shipping, Lashing and Securing Sea Freight, Roll-on / Roll-off Operations, Offshore Lifting, Load out/ Load in, Lifting Equipment, etc.

Special price: Euro 550- per person (subject to a minimum of 20 attendees).

Don’t miss this opportunity to learn more about Heavy Lift Shipping and expand your technical abilities for your project cargo business!

Please confirm now your participation by return email to undersigned as space is limited and given away on a first-come, first-served basis.

(As announced and informed by GPLN)

ANOTHER FEATHER IN THE CAP

CSS COMPLETES PROJECTS MOVE BEFORE THE TIME COMMITTED

An extraordinary feeling was evident on the faces of the Projects team of CSS, when they received the letter of appreciation from the client, for successfully completing a major project movement for the HSS Consortium Al- Zour refinery project, before the time committed. Of course, that was not the first instance though.

Ahmed Fuad and his team had spent 87 harsh days with utmost perseverance for moving 70,000 tonnes of coated pipes, of both 10 and 30 inches, and 4 cable drums of 85 tonnes each. “It was particularly pleasing for me and my team to see the customer benefitting from joining hands with CSS Group. It was a testing time again for my team yet a great example of the level of service CSS is able to deliver for our clients when it comes to challenging projects” mentioned Ahmed Fuad, Senior Business Development Manager, Projects Oil & Energy division, CSS Group.

The movement of the cargo started from the storage area to a private boat jetty. The scope of the work included, loading, transportation and offloading on to the barges. The cargo was then fastened on to the barges which demanded high level of technical skills. Altogether there were 16 barges on duty for carrying the cargo to the destination in Kuwait. The usual pre-move surveys, and technical testing were done by the survey team of the Projects department. The expected time of projects completion was 100 days which was committed before the move to the client, however, CSS could successfully cross the finishing line in 87 days.

“Our team brought in another accolade by successfully displaying exemplary skills and exceeding the client satisfaction. Each project gives us a chance to add a new lesson to our experience. This project was an example of how dedication and commitment can add value to the jobs undertaken.” Commented Raj George, Senior Vice President, Projects Oil & Energy division, CSS Group.

BOOMING LOGISTICS BUSINESS IN INDIA

DESPITE INFRASTRUCTURAL DEFICIENCIES CSS PERFORMS WELL IN NORTH INDIA

CONSOLE SHIPPING SERVICES INDIA PVT. LTD. HAS SEEN A STEADY GROWTH IN THE YEAR 2017. LIGHTHOUSE SPOKE TO THE CSS TEAM IN DELHI, THE CAPITAL CITY OF THE COUNTRY TO KNOW MORE ABOUT THEIR GROWTH PLANS, CHALLENGES AND OPPORTUNITIES.

The logistics industry is evolving rapidly in India. This is as a result of the combined forces from the infrastructure, technology and innovate approaches from the service providers. India has been widely acclaimed as an investor friendly country as well. But the economic growth has slightly reduced its pace in the post GST scenario.

The lack of liquidity in the market has badly affected the situation. As per Rajesh Arora, Vice President, CSS North India, the outstanding collection has become a nightmare due to the lack of liquid funds. The GST return which has to come from the government has not been materialised yet. The exporters are holding orders as they have to part with 28% as GST and that too for more than 6 months.

Lack of infrastructure is another major stumbling block on the path of development. Emphasis should be laid on building world-class road networks, integrated rail corridors, modern cargo facilities at airports. Logistics parks should be set up and accorded a status equivalent to Special Economic Zones.

“The warehousing facilities, for instance is too insufficient in this part of the country. Delhi market depends mainly on three terminals the IGI Airport, Inland Container Depot, Tughlakabad & Container Freight station, Patpargunj. All three terminals are over booked and not at all properly equipped to cater the entire Delhi & NCR business” Commented Rajesh.

It is estimated that the industry will continue to grow at a robust rate of 10-15 per cent annually. Hence more attention needs to be given for the overall growth and development. Lack of transport integration is another challenge in the region. Delhi CFS has a minimum stopping time of a month for rail movement from Ports. Due to lack of proper service and infrastructure problem 30% of ICD cargo went to SEA ports severely affecting EXIM trade.

Even though problems were numerous, CSS Delhi performed well in the last quarter and the new office in Ludhiana is doing extremely good. CSS India management hopefully wait to hear the government intervention in improving the ailing infrastructure which will bring a greater impact on the growing logistics industry. It is indeed necessary to realise that training facilities too should be improved so as to mould a competent down the line to take the business to greater heights, Rajesh mentions.

Emphasis on research and development is potent because it encourages the use of indigenous technology, which can make the industry cost-effective and can also bring about improvement in services.

IATA FOR CSS INDIA

CONSOLE SHIPPING SERVICES INDIA PVT. LTD HAS BEEN RECOGNISED WITH IATA CERTIFICATION.

Governed by the Cargo agency conference, IATA cargo agency programme affords benefits to both airlines and agents. It provides agency with industry recognition of their financial and professional cometence while airlines gain access to a global distribution network of approved agents to sell their products. As an IATA agent they get access to Cargo account settlement system(CASS) at no cost as well. CSS India today operates from 11 offices offering a wide range of services in the shipping and logistics industry.

PROMISING DAYS AHEAD-CSS KSA

With the recent addition of Faisal R as the Co-Director of CSS Kingdom of Saudi Arabia, the Lighthouse editorial team sat down to gain insight into his past experience, opinions and more.
By Minaal Pervaiz

How did you first get involved in the Shipping, Liner and Logistics industry?
I have been involved in the field for quite a long time. I grew up in close contact to everything shipping related and became more interested when I began to consider my further studies.

Tell us how you joined the CSS KSA branch. Why did you want this job?
I joined CSS KSA because of my interest and experience with [the CSS Group]. I knew that with the knowledge I acquired whilst pursuing my career, plus the experience I have accumulated throughout the years, it would be my next best step.

With your recent addition as a Co-Director (working alongside Britto Satheesh) of CSS KSA, what does this mean for the portfolio you will be managing?
We will be taking CSS KSA further, representing a big challenge that I am looking forward to.

How would you handle failure?
I can best describe how I see failure through the words from Thomas A Edison: “I have not failed. I have found 10,000 ways it will not work.” These words have followed me since my upbringing and are something that best describe our way of working in the logistics world.

What do you enjoy most about working at CSS KSA?
I am excited – it is a good opportunity to work with people from all over the world and share ideas to constantly bring innovation within the company.

What do you think the current state of affairs are in the industry and possible predictions?
The current state of affairs is positive because of the 2020 and 2030 vision. Also, business will be improving because of all these new projects across Saudi Arabia right now.

What motivates YOU?
An ambition to grow and make an impact in the industry. Legacy and the passing of knowledge are factors of motivation in my everyday life, and are my driving forces to always want to become bigger and better at what I do.

DP WORLD AND SUEZ CANAL AUTHORITY MOVE AHEAD WITH DEVELOPMENT OF INTEGRATED INDUSTRIAL AND RESIDENTIAL ZONE IN EGYPT

An agreement to implement the first phase of development of an integrated industrial and residential zone in Sokhna, Egypt has been signed in Dubai today between global trade enabler DP World, the Suez Canal Authority and the Suez Canal Economic Zone (SCZone).
The framework agreement, which establishes a clear timetable of actions required to execute the first phase of the project spanning 30 square kilometres, was signed by Sultan Ahmed Bin Sulayem, Group Chairman and CEO of DP World and Admiral Mohab Mamish, Chairman of the Suez Canal Authority and the Suez Canal Economic Zone (SCZone).
This follows the signing of a partnership agreement at a ceremony in Sharm el-Sheikh, Egypt on the sidelines of the World Youth Forum in November last year. The joint venture between SCZone (51%) and DP World (49%) with DP World managing the zone, will result in the development a comprehensive industrial zone in Sokhna spanning 75 square kilometres, as well as increasing the capacity of Sokhna port and linking it to the industrial zone to fuel foreign investment and trade growth.
Both parties aim to sign agreements with companies that wish to establish facilities within the zone by March this year.
Sultan Ahmed Bin Sulayem, Group Chairman and CEO, DP World, said: “We are pleased to move ahead with the development of this promising new project, which has the potential to substantially increase foreign investment into Egypt’s economy. In Dubai and at DP World, we have seen first-hand the power of trade infrastructure like free zones and seamless logistics corridors to drive economic growth – today, our flagship Jebel Ali Port and Free Zone together contribute to over 20% of Dubai GDP. We hope to see Sokhna’s new industrial zone drive the same if not greater growth for Egypt. Our focus on long term sustainable change will also ensure that this growth is beneficial for generations to come.”
Admiral Mohab Mamish, Chairman, Suez Canal Economic Zone (SCZone) and Suez Canal Authority, said: “Our continued partnership reflects the deep-rooted trade ties between our countries and an ongoing strategy to further the growth of both our people and economies. With DP World, Egypt will harness all available resources and capabilities to ensure the success of this project, which will yield significant benefit for future generations. We will be targeting various industries to join the new industrial zone and look forward to realising this growth in the coming months.”

DP WORLD SIGNS AGREEMENT WITH GOVERNMENT OF JAMMU AND KASHMIR AT WORLD GOVERNMENT SUMMIT

MR. BIN SULAYEM: INDIA HAS VAST ECONOMIC POTENTIAL – UNLOCKING IT IS KEY FOR TRADE
Dubai, United Arab Emirates, 15 February 2018: The government of Dubai, global trade enabler DP World and the government of Jammu and Kashmir have signed a Memorandum of Understanding (MoU) to explore opportunities to develop trade infrastructure in the Indian state.
The agreement will see discussions take place on a multi-modal logistics park and hub in Jammu, comprising warehouses and specialised storage solutions that will also encourage inter-modal transfer of containers, bulk and break-bulk cargo.
Speaking at the World Government Summit, DP World Group Chairman and CEO Sultan Ahmed Bin Sulayem said: “Opening up the Indian hinterland through new infrastructure and facilities is one of the ways that the Indian economy will continue to grow and we are delighted to enter into these discussions with representatives of the Jammu and Kashmir government.
“India has vast economic potential and unlocking it will provide new trade opportunities. Efficient logistics is the way forward – to get cargo moving faster, safer and more cost effectively for all stakeholders.
“The country is currently the fastest growing in the world with major strides being made already with the logistics sector set to reach $215 billion by 2020, 34 mega multi-modal logistics parks and over 1300 infrastructure projects underway. DP World has already invested $1.2 billion in the last 20 years supporting 28% of all container trade and we look forward to growing this partnership further in Jammu and Kashmir.”
The value of goods exported and imported by DP World’s operations in India reached almost $50 billion in 2016, accounting for 15% of India’s total non-oil imports and exports. Bilateral trade between the UAE and India has grown from $128 million 30 years ago to more than $53 billion today.

EARTH AND HUMANS

All of us live on planet earth. On observation and extrapolation, I have noticed many similarities between the planet we live on and the body we carry. Let us today see the similarities to try and decipher many challenges we face as a race and find possible solutions to it. Or to put it more correctly, rather than finding solutions, we can understand that things which we define as problems, are not problems in itself so no solutions are required.

Earth is 70% water, 30% land
Human body is 70% water, 30% mass (representing land)
– Most of us know this.

The earth and its ecosystem have mainly 5 elements:

Water (the water within)
Fire (the various fires within at the different chakras)
Air (the air within)
Earth (the mass of earth which makes the body)
Ether (the blue sky colour or the colour of the human soul)

The human body is also divided into 4 zones:

a. The head – which is the Brahman (learned and realised) or the originator of all action/reaction
b. The heart , lungs and stomach region – which is the Vaishya (businessmen) or the day to day executors of all action/reaction
c. The arms – which is the Kshatriya (warriors) – which help protect the body
d. The legs – which are the Shudras (workers) on which the entire system stands which carry the weight and do all the hard work.
(As per ancient Indian social system, people were divided into four classes, based on the duties they perform)
Now, with this basic premise, we can also go deeper and see that the different continents or countries should represent the various body parts.
So let’s extrapolate and see the characteristics of various countries and see where they fit or what body part they might be

a. The USA – which is the unsaid leader of all countries – through its approach, demeanour and actions, makes me think that it is the HEAD.

We also feel that the USA interferes a lot with the other countries – example in Vietnam, Afghanistan etc but doesn’t that is what the brain does? If there is a pain in an ankle or finger or intestine, the brain sends its army of WBC’s and RBC’s to fight the infection and heal it. Just like the US does. Just thinking!

b) Many Indians say that whatever you do, it always feels unclean and chaotic here. So I think somewhere that India is the stomach or intestine. It is chaotic but most essential to digest and run the world.

c) I think Africa are the legs of the world. Europe represents the heart & lungs region. I am sure some country is also the liver, some the pancreas, think about it.

Also, most organs below the naval and above the naval have different environments. Below the naval deal with carbon dioxide mainly. Above deal with oxygen. It makes me think that Canada, Europe, America, Australia belong to the zone above the naval. Asia, Africa, Gulf below the naval. And then what country or geographical point is the navel?
So when we start thinking like this, the first debate of who is superior ends because all body parts are important and interdependent on each other. The head must know that it cannot have any position unless it has legs to carry it.
Also, since the moon and other planetary movements affect the oceans and their currents and also seismic activity, it is safe to say that this validates the whole concept of astrology where the planets and moon should also affect the individual human also.
By reverse inference , I would also keenly want to know what is the blood of the planet earth, what represents a human hiccup, what is the spine of the planet etc, readers are welcome to think and share views.

Managing Your Empire

If you look at the history of great empires including Roman, Tibetan, Spanish, Russian and British, you see that they all grow to a certain size and then start to fall apart. The simplest and easiest reason for this is because the ethos, that originally bound them together, becomes lost across the ever increasing expanse. Those at the edges start to question why they should conform and the rational for doing so becomes weakened, eventually leading to the collapse of an empire.
The same effect may be seen in any business, company or organisation. If the centre loses connection with the lowest or farthest component then things can rapidly change adversely. Consequently if things change at the centre it’s important to let those furthermost away know what is happening, so that they remain inclusively involved and aware. Even in smaller workplace and social environments if the message and focus, which unites purpose, becomes cloudy then a breeding ground for misunderstandings may quickly start to permeate. In such a situation even an award winning team may, slowly and almost inconspicuously, start to fall apart simply because of the insecurity that is generated.
One report, from the Rotman School of Management in Toronto, recently published that some 41% of employees from all types of business noted high levels of stress. Whilst this increase is often blamed on our modern lifestyle, it’s insecurity which usually plays the trigger role. Generally we all prefer to know and understand what is expected of us, as this helps us achieve the goals that have been set. Probably like the writer of this article, we all gain satisfaction from knowing that we have done a job well and that the boss appreciates us. But until you get to the top, where the buck stops, even the bosses have a boss. Consequently any changes in management structure at whatever level may effects in areas where no one anticipated them.
Owing to modern demands, emails, texts, tweets news soon travels. Gossip quickly becomes the truth and fake news proliferates. Social media quickly spreads fear of failure and creates a ‘company sickness’ even though there is no real foundation for it! This is why it has become so important to ensure that everyone is, ‘in the loop’ when it comes to spreading good news.
So how may you test to see if you are getting good vibes in the workplace?
Well there is one simple way. Ask yourself this question. When emails arrive or your office telephone rings do you think they are bringing you problems or solutions, good news or bad news? If you appreciate your Company’s mission, and you enjoy being part of the team, then you will regard them as opportunities regardless of their nature. If not, you need to find time to chat with your colleagues to see what may be done to reverse any adverse trends. This is important because expectations about ones professional life have changed over recent years. Work, a pursuit others previously did for money and status, is now assumed to provide us with personal fulfilment. The logic goes that, without fulfilment, we will not realise our potential and will therefore feel unsatisfied at work and less productive. Obviously this is a situation that not only ourselves, but also management, wish to avoid.
So the bottom line is that when management changes are not communicated fully or understood properly it may lead to uncertainty. Uncertainty can then give rise to insecurity, which may cause anxiety, which in its turn brings on stress. As a consequence the motivation to provide our best and achieve our full potential is lost. This is a situation which benefits none of us.
Because of the greater focus on social media and its impact on spreading information, there has been a focus on how beneficial interactions and discussions are encouraged. Many companies now have role-play, get-away-days and other types of ‘out of the box’ ideas, so that staff feel more able to socialise on a friendly basis. Outside the restraints of being in the workplace, a more relaxed atmosphere often produces worthwhile outcomes. However here is an old chestnut story which, in this context, is worth repeating.
A sales representative, a project assistant and their manager went off to lunch together when they found an antique magic lamp. They decided to rub it and the Genie of the lamp appeared. The Genie said that each of them could have one wish.
“Me first!” says the sales representative. “I want to be on my own magnificent house boat being waited on hand and foot, in my own estate, in the Kerala Backwaters without a care in the world.” Whoosh – their dream wish comes true.
“Me next!” says the project assistant. I want to as rich as Elon Musk and have my own paradise island, relaxing on the beach, with an endless supply of everything I desire.” Whoosh! Their dream wish comes instantly true.
“OK, it’s your turn,” says the Genie to the manager. The manager says, “I want those two back in the office after lunch.”
Now if you understand the logic behind this story, and it makes you chuckle, then you’re already well on the way to dealing with any opportunities changes may bring within your workplace. Keep an open mind, build on your experiences, listen to others and have a friendly collective approach and you’ll never find yourself stuck on the edges of an empire. You’ll be part of the driving force for the better.

UNDERSTANDING AN ARBITRATION PROCESS, AND ITS SCOPE IN SINGAPORE

Arbitration is an alternative dispute resolution process, in which the parties to a contract, present the arguments and evidence to an independent and neutral third party known as the “arbitrator” who is appointed by mutual consent or a statutory provision. This arbitrator who acts as a judge makes a determination named as an “award” which is legally enforceable and binding on both the parties.
The arbitration process is similar to going to courts, but is distinct in various forms of other non-binding dispute resolutions like mediation and conciliation. Arbitration is the best alternative to court-based litigation and it is more expedient, neutral, efficient, enforceable and confidential. The next question that arises in one’s mind is, “Which laws will be applicable here?” Well, usually the arbitration agreements seldom make any provisions for the governing law of the arbitration agreements. In International arbitration what needs to be perused are a number of factors like, the laws that govern the contract, the arbitration agreement, the arbitration procedure or the legal seat of arbitration and the law of the States where the award will stand enforceable.
The arbitration agreement is a contract in its own right, and is separable from the substantive contract entered into by the parties .This depicts the doctrine of separability which means that the arbitration agreement can be governed by a different law than that of the governing law of the substantive contract. It is always advisable to incorporate a governing law clause in the arbitration agreement to obviate in future, and in case if it’s not specified in the agreement, then the guidelines laid down by the Court of Appeal in the English courts are referred to. Arbitration is preferred to litigation because the parties can select neutrals of appropriate nationality and choose the applicable law, language, venue and the Seat of arbitration.

Seat of Arbitration:

The seat of arbitration is also known as “the place” of arbitration or “the locale” and plays a significant role in arbitration as it determines the governing procedural law of the arbitration and the enforceability of the award. It is the legal jurisdiction to which the arbitration is tied and will determine the procedure or rules which govern the arbitration and also makes the mandatory national laws of that country applicable. The canonical model for arbitration is based on “lex arbitri” which means ‘the law of arbitration’ and this varies from country to country. It also contains provisions that regulate the internal and external elements like the composition and appointment of the tribunal, requirements for the arbitral procedure and due process, the enforceability of award, the neutral nature, and many more.
The Geneva Protocol on Arbitration Clauses 1923 exemplifies an early perception that the law applicable to the arbitration should be that of the arbitral seat, and the arbitral procedure including the constitution of the arbitral tribunal shall be governed by the will of the parties and the law of the country in whose territory the arbitration takes place. The basic approach of the Model law is that the law applicable to each arbitration (the lex arbitri) will be the law of the place where the arbitration takes place (the lex loci arbitri) and the selection of the “Seat” of arbitration ordinarily results in the arbitration being conducted in accordance with the jurisdictions legal framework, with such derogations or variation as may be permitted. So if Singapore is selected as the “seat” of arbitration, it mandatorily and automatically adopts the Singapore Arbitration Act or the International Arbitration Act. The place of arbitration is different from the physical venue of arbitration which is the place where the arbitral tribunal carries on the hearing witnesses, experts or the parties. Traditionally the most popular seats of arbitration were London, Paris, New York and Geneva, where the oldest arbitral institutions are based, but the latest surveys shows Singapore growing to be one of the most popular preferences.
The International Arbitration Survey, conducted yearly by the School of International Arbitration since 2006 has depicted improvements and innovations in International Arbitration practices and trends worldwide. It has Ranked Singapore as the fourth most preferred and widely used seat in the 2015 International Arbitration survey, making Singapore a leading venue for international Arbitration. Asia has seen a significant growth in Arbitration due to the global economic evolvements making the two financial centres of Asia, Singapore and Hong Kong major seats in that region.

CHAIRMAN’S MESSAGE

Being only a short time since the dawn of the New Year prompts thinking about, and analysing, the eventful days we have had during the past year. Having all of you alongside certainly ensured that it was a great journey throughout 2017. The uncertainty of the overall global economy meant we had many ups and downs, throughout the year, but we managed to sail auspiciously ahead. We made some commendable achievements, notably with our expansion of operations in the Middle East and Indian Sub-continent.
I am grateful for the support and cooperation we have had from all our agents, associates and well-wishers. Most importantly I applaud our staff at CSS who have contributed so magnificently throughout the past year. Regardless of the global economic setbacks and its financial instability, we have been successful in riding high across complex situations.
The theme of the recently concluded Strategy Meet ‘Time to Evolve’ highlighted relevant emerging opportunities. Focusing on these will enable us to adapt ourselves to the changing economic and financial environment. This will better equip our strategies, enabling them to penetrate the hard shells of global competition.
Moving forward, into this New Year, I am confident that the course we have been sailing during the past year has set us fair to successfully meet new challenges. Assuredly together, we will see CSS gaining even more commendable achievements in 2018.
Accordingly it gladdens me to be able to wish you all good fortune for 2018 – Happy New Year.

INDYWOOD MARITIME EXCELLENCE AWARDS 2017

T S KALADHARAN, CHAIRMAN CSS GROUP HONOURED

T S Kaladharan, Chairman CSS Group was honoured with Indywood Maritine Excellence award under the Entrepreneurship category for his dedicated and visionary approach towards the Shipping and Logistics Industry. E S Sudarshan, Vice President, CSS South India received the award on behalf of Kala. The prestigious Indywood Maritime Excellence Awards 2017 concluded successfully at Ramoji Film City, Hyderabad on 2nd December 2017. The award was organised to recognize and facilitate efforts made by maritime organisations and personalities towards the development of their sector. Mohammed Ibrahim Al Qahtani was the chief guest for the event.
“It was a pleasure to be part of the Third Edition of the Indywood Excellence Award & Investor meet- Maritime Awards. The event was attended by dignitaries from across the world. Needless to say that this was a great opportunity to interact and learn from eminent people and understand their success stories.” Mentioned Sudarshan.
Recognizing the contributions of an individual over the whole of a career, rather than or in addition to single contributions, Indywood Maritime Excellence Awards were bestowed to eminent personalities from within the industry under categories such as – Lifetime Achievement awards, Professional and Entrepreneurship.
The distinguished award presenter for the Award Ceremony was Dr. Praveen Singh, Chairman of Geetvam Corporation Limited.
A panel discussion on ‘How to integrate maritime industry with technology’ was also conducted during the ceremony. The panel includes – discussed the ways and innovations which are being carried out in the maritime industry to bring it closer to the layman’s world. The session was moderated by Dr. Totakura Bangar Raju, University of Petroleum and Energy Studies.
Indywood Maritime Excellence Awards 2017 was organized as a part of Project Indywood, a US$10 Billion Project to be initiated by a consortium of 2000 Indian corporate and Multi-Millionaires.

ANNUAL CSS GROUP STRATEGY MEET 2017


THE ANNUAL CSS GROUP STRATEGY MEET CONCLUDES ON THE 16TH OF NOVEMBER, 2017 IN RAJASTHAN, INDIA


November 15th, 2017: The CSS Group’s annual Strategy Meet 2017 was held at the Hotel Lakend in Rajasthan, Udaipur, India from the 15th to the 16th of November, 2017.
Each year sees members of the CSS Group’s various management teams from across all branches come together for two days, to crunch and discuss the year’s performance, and scrutinize the next steps for yet another successful year.
Each delegate attending was able to further discuss and question, bringing to light various viewpoints for each division presented. With the opening of the CSS Group’s offices across the Kingdom of Saudi Arabia (Jeddah, Riyadh and Dammam), and the introduction of the Hospitality & Hotel Logistics division to its ever-growing portfolio, the CSS Group is set on the right path to more success in the coming years.
The Group’s new aggressive strategy to navigate its teams across the world perfectly blended in with its yearly motto ‘Time to Evolve’, especially with its introduction of CSS KSA and CSS Hospitality & Hotel Logistics. The Group’s ability to adapt and – for lack of a better word – evolve with regards to competition, processes, technology and relationships is what it prides itself for.
Strategy Meet 2017 Socials (after hours):
In other news, in order for the Strategy Meet 2017 to commence a half hour later, at 9:30 a.m., CSS Logistics COO Rakesh Menon, CSS Group Vice President for Freight Forwarding Ajay Krishnan, CSS Bahrain & Doha General Manager Narayan, and CSS Group Vice President Projects & Operations Sreenath, each vowed to do ten push-ups. Whether they succeeded or not, is another matter entirely.
The CSS Group thanks its host – Hotel Lakend – for its staff and employees being incredibly helpful in making the CSS Group’s Strategy Meet 2017 a success.
Team building exercises -organized by the CSS Marketing division – before and after the conference did not fail to entertain delegates.
The CSS Group will always work hard, and play harder.

NVOCC GOES ON TEAM RETREAT TO DIBBA, OMAN



24th November, 2017: The 45+ strong NVOCC division – led by Director Chandra Kala – went on a day-long team retreat to Dibba, Oman.
The NVOCC division in Dubai, UAE was invited to a day-long team retreat, to participate in a Dhow Cruise lush with team-building exercises, snorkeling, swimming, banana boat rides, fishing and just a day to personally get to know their fellow colleagues.
The scenic tour included visits by the Hajar Mountains, famous Stone Houses and Limestone caves. The team had an amazing time discovering more about their colleagues in an out-of-office space, thus strengthening their bond further. Team bonding brings people together by encouraging collaboration and teamwork. Fun activities that help people see each other in a different light allow them to connect in a different setting.
In addition to team-building exercises and activities, team-building vacations give employees a chance to relax and get to know each other outside of the typical workplace environment. We find – as with any organization of our size – that a team works better once they know one another on a more personal level. Giving employees a well-deserved break can increase motivation and performance once they return to the workplace.

We would like to thank our volunteers who helped organize such an event, hoping there will be more to come to match its caliber.

THE POWER OF BAD

Your loved one returns home every day at 7 pm. Today it is already 11 pm. Not returned. The phone is not reachable. No message. What are you probably thinking? Is he in trouble? Is he in an accident? Is he dead? The first thing that occupies you is: Fear and you think about “BAD”
A noble man had great thoughts. He practised good deeds all his life. One day he made a grave mistake. And everyone forgot what good he did. The mistake hounded him. It attracted all the attention. It overshadowed all his good actions. Bad for him but again: BAD won.

Recently, the license of a hospital in Delhi was cancelled due to negligence (accusation not verdict). The hospital has so far treated over 50,000 patients successfully. It never got any award, reward, tax break, appreciation from the authorities. But 1 incident and boom: License cancelled. The hospital is in hospital now and is recuperating to get back its license but here too the “BAD” over-powered.
Many of us watched the successful movie “Sholay”. It had Jai, Veeru, Sambha, Kalia, Basanti, Dhanno, Mausi, Thakur etc. All played by stalwarts and tall characters in themselves. But whom do you remember: The goon called Gabbar played by newbie Amjad Khan.
Vijay Mallya is a successful Indian businessman. In fact he created the world’s 2nd largest liquor company United Spirits and world’s 2nd largest selling beer company United Breweries. Both were divested to get partners such as Diageo (world’s largest liquor company making labels like Johnny Walker) and Heineken in the respective businesses. The UB group is also the largest investor in sports businesses in India. They own top teams in IPL called RCB, Mohan Bagan in Football, Force India F1 team (1st for India), and India’s top Derby. These businesses were invested into way before their time under the sun. Also, a world class airline was created called Kingfisher which failed. Everyone forgot everything else and only thing they know is he is a fraud etc. (accusation not verdict)
In fact, it was his “Bad” side of perceived women & wine & lavish lifestyle that attracted the brand value to his businesses. I remember people fornicating in their mind after having flown Kingfisher. I know today that people sip the beer Kingfisher thinking they are getting a pie of that bad. And now that single bad failure is overpowering all the lesser bads that people loved.
So it is to be noted that “Bad” or “Negative” or things which we consider averse are very powerful and attract all the attention.
In fact, it takes a lot of gut and character not to fall for the “Sins” or “Bad” things in life.
But the main problem is that we have made “Bad” a bad word. It is our own limited thinking and the problem of being stuck in our own ego and morality that we fail to understand life in its entirety. The darkness in the universe is omnipresent and we need stars like the sun to show light for some time. When we begin to realise this and expand our own thoughts, breaking away and beyond morality & judgement, we see that a whole new dimension opens up. In fact it is the duty of every human being to see the other side of the pendulum too.
Think about it: Human Beings are more powerful than God or Devil. How?
God cannot become the Devil.
Devil cannot become God.
But only human beings can become both, when they want.
Speaking of bad, let me also discuss the nature and food of “Bad”
Bad is very cunning. It has assured its own longevity be making itself of a certain nature. Its nature, if you observe carefully, is that it thrives on its opposition. Opposing Bad is Food for Bad. The more you oppose it, fight it, and go against it: it gets its food and thrives more. It has created this anti-climax kind of personality for itself.
My sense is that the only way to kill it is to IGNORE it.

Let me give examples:
Chocolates:
Your objective is that your child should not have chocolate so that he has healthy teeth.
Now you set out and there are 2 ways:
IGNORE this pursuit of yours to defeat chocolate. See, it will die its own death if you do “Nothing” sometimes, doing nothing is doing everything.
The other way is:
You tell your child that this is chocolate and that it is not good for teeth and don’t have it ever.
You just did three things:
Showed him the product called chocolate and created awareness.
The awareness leads to curiosity about the chocolate
Said “don’t eat it” and created a challenge in your child’s mind – let me see what bad will happen if I eat it.
Now somehow he ate it.
Again, you can IGNORE. He might not try it again possibly. But if you scold him. And then sleep. Or go out of the house. Or he goes out of the house. HAHAHA – the chocolate is back between his lips.
So my friends , I know it’s easier said than done but make your effort and let the power of BAD be with you always 🙂

Merry Christmas and a Happy New Year!!

TRANSFORMER MOVEMENT TO RAS AL KHOR


The Projects team at CSS Group successfully completed yet another movement recently.
One Unit of Transformer weighing 308 tonnes was moved to the projects site and the installation was done. The transformer measuring 11.78 M x 4.8 M x 4.45 M was loaded on to a heavy lift vessel for its voyage from Derince to Jebel Ali. The scope of work of CSS included lifting, loading and transport from the origin to the destination and installation onto the foundation.
The experienced CSS projects team conducted the survey of the route and the destination prior to the commencement of the move. Each point of the entire project was carefully assessed to ensure a fool proof and smooth journey of the cargo. The cargo movement was executed with a 14 axle trailer from Jebel Ali to the project site in Ras Al Khor. Jacking and skidding method was put to use for the installation process. “The entire process of the project execution was exciting. Thanks to the experience we gained from the previous transformer movements and installations, which really helped us to successfully complete the job on time” Commented Sajith Vijayan, Manager, Operations, Projects Oil & Energy, CSS Dubai.
Prior permissions were taken and escorts were arranged for the entire movement. “Our team displayed highest level of professionalism throughout the job. We value the smile on the face of our clients more than anything else, hence zero compromise is tolerated at any level. That could be the only reason for our success as a major project mover in the Middle East”, commented Raj George, Senior Vice President, Projects Oil & Energy, CSS Group, after the successful project completion.

DP WORLD CLOCKS RECORD VOLUNTEER HOURS DURING FOURTH EDITION OF GLOBAL VOLUNTEER WEEK

JOINS FORCES WITH 47 ORGANISATIONS TO DELIVER 60 PROJECTS, HELPING OVER 5000 PEOPLE

Dubai, United Arab Emirates, 18 December 2017: DP World employees around the world have taken part in a week of volunteering activities, delivering over 60 projects in partnership with 47 organisations to benefit 5000 people.
The company’s Global Volunteer Week programme gives employees the opportunity to take time out of work to support their local communities. This year they supported a variety of initiatives in 19 countries, which included delivering career workshops in the Dominican Republic, sorting food packages for Foodbanks in Australia, arranging blood donations across India in Mundra, Cochin, Chennai and Nhava Sheva, visiting the elderly in Yantai, China and organising free medical examinations in Senegal.
Now in its fourth year, the initiative was run from 3-9 December and was developed around the UN’s International Volunteer Day. Since 2014, DP World is committed to growing its volunteering efforts in local communities and this year reached a new record of almost 4,700 volunteer hours during work time.

DP World Group Chairman and CEO Sultan Ahmed Bin Sulayem, said: “Our leaders designated 2017 as the Year of Giving in the UAE and we’ve continued that sentiment across our operations around the world. Our long-term commitment to partner with the communities where we operate is designed to make a positive impact and is something we’ve been doing for many years. Our commitment to sustainability is central to our business and by playing a major role in contributing to societies, our people are helping others. Their enthusiasm and willingness to participate in local activities is admirable.”
DP Word Global Sustainability Director Kathryn Wightman-Beaven, said: “Our Global Volunteer Week has been gaining momentum over the years and the number of volunteering hours this year are more than double what they were when we first launched the initiative in 2014. We’re proud of our employees who contribute every day to our goal of building vibrant and resilient societies through investing in issues of social importance. We are committed to helping improve the lives of people in the communities in which we operate and look forward to developing this programme further to deliver even bigger impact in the coming years.”
As part of Global Volunteer Week in the UAE and in support of the Year of Giving, the company ran eight projects with 89 employee volunteers, while supporting 319 people in the community. Employees planted Ghaf trees with local sustainability enterprise Goumbook, relocated mangroves with the Emirates Marine Environmental Group, supported people at local charity Senses and women at the Dubai Foundation for Women and Children, while conducting a blood drive with the Dubai Health Authority. They also delivered DP World’s Global Education Programme at Raffles International School and taught students about the UN’s Global Sustainable Development Goals at the Hartland International School in Dubai.
Global Volunteer Week is one part of DP World’s global programme to bring sustainability into every aspect of its work, brought together under its “Our World, Our Future” sustainability programme. The company is involved in a range of activities to help improve people’s lives, strengthen communities, and protect the environment with initiatives such as the Carbon Ambassadors Programme in the UAE, focusing on engaging and educating young people on environmental issues.

CSS DUBAI HOSTS WEEK LONG SEASON’S GREETINGS SPECIAL

THE FIVE-DAY EVENT TOOK PLACE AT THE CSS GROUP JAFZA OFFICE FROM THE 17TH TO THE 21ST OF DECEMBER, 2017
21st December, 2017: The CSS Group’s office in JAFZA, Jebel Ali, UAE held a week full of short games every morning, getting our valuable resources an alternative start to their day. The CSS Group is big on getting their employees and members of staff involved in interacting more with each other, thus improving team work within the organization.
The week started off with Untangling Christmas Lights in under two minutes on the 17th of December, 2017 – winner being Sami Liju from CSS HQ.

The CSS Group proceeded to play a Christmas-themed Jenga, with the winner being Anjali Krishnan from CSLC 1, on the 18th of December, 2017. Rules of Engagements – from anywhere between confessions, singing Christmas songs until the next person’s turn and more! Guess the Object was played on the 19th of December, 2017 with players being blindfolded. The winner of this game being Fazeena Mohammed from CSS HQ.

An epic game of Holiday Greetings Pictionary – with four teams of 3 – was held the next day, winners being Jackie Leano, Archa Bitto and Fathima Sidhique from CSLC 1. The week-long game ender on the 21st of December, had ‘Pick Christmas Ornaments with Chopsticks’, winner being our very own Sabu from the CSS Group Support Staff in CSLC 1.
The CSS Group’s Marketing division hosting these games, as well as the amazing Happy Holidays Committee, was incredibly proud of the turn-out and hopes next year will be as equally exciting!



More on the 21st of December, 2017:
The CSS Group held their Annual Christmas High Tea with members of the CFS team later that day. Cakes and decorations adorned the CFS warehouse at JAFZA, Jebel Ali with the Chairman, T.S. Kaladharan giving a brief speech, followed by distribution of amazing Holiday Greeting’s edibles.

CSS GROUP HOSTS ITS 23RD ANNUAL CHRISTMAS EVE LUNCH IN DUBAI, UAE

CSS GROUP’S HQ IN DUBAI HOLDS ITS YEARLY CHRISTMAS EVE LUNCH FOR STAFF AND EMPLOYEES


24th December, 2017: The CSS Group’s HQ in JAFZA, Dubai, UAE bustled with excitement as food, drinks and year-end decorations adorned the CSLC 1 Conference Room.
Nearly 100 CSS staff members attended the themed Season’s Greetings Potluck spread, where each guest contributes a different and unique dish of food, often homemade, to be shared. The plethora of items on the menu ranged from Spatchcock Chicken, to Chicken 65, to Baskin Robbins ice cream for dessert.
The CSS Director of NVOCC – ChandraKala – commenced celebrations with a toast to all attending, looking forward to the future of the organization, and expressing appreciation for the CSS Christmas Committee and the CSS Marketing division’s support.
On behalf of the entire CSS Group, we wish you a Merry Christmas, Happy Holidays and Happy New Year!